Operations Associate (Part-Time) - Biltmore Fashion Park Job at ALO in Phoenix

Overview

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Responsibilities

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team
• Assist in processing shipment and ensuring product flow, including visual merchandising placement and daily replenishment
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly and effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house; when not assisting guests, perform other tasks to keep store clean, safe, inviting and operating efficiently

Qualifications

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies Alo’s Guiding Principles

Schedule

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees are expected to work during the company’s Blackout period from the week of American Thanksgiving through the end of the holiday season.

Benefits and Perks

• Generous employee discount for Bella+Canvas, Alo Yoga, and free membership to Alo Moves
• Competitive medical, dental and vision plans, plus virtual mental health providers and new parent support
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $17.00-$19.00 per hour in Phoenix, AZ. Associates may participate in the Monthly Store Incentive bonus program, which may increase total compensation. Other rewards may include: clothing allowance, employee discount, 401K, medical/dental/vision, commuter benefits, Talkspace, and AloMoves. For CA residents, Job Applicant Privacy Policy HERE.

Equal Opportunity Employer information is available as part of our recruitment process.