Musicologie Raleigh is hiring: Community Manager (Studio Manager) - Musicologie

Role Overview

Community Manager (Studio Manager) - Musicologie - Coming soon to Raleigh!

What We’re All About

Musicologie is a network of music studios on a mission to make music lessons a simply delightful experience. We combine experience, smart technology, and a people-first approach to connect thousands of students with inspiring teachers across the country. We are a growth-focused company driven by purpose and collaboration, with a culture that celebrates wins and supports both students and team members.

Your Impact on Our Community

As our Community Manager, you are the central figure and heartbeat of the Musicologie studio. You will be the on-site leader responsible for creating an exceptional and welcoming experience for every student, parent, and teacher who walks through our doors. Your role directly shapes our growth, student satisfaction, and the vibrant, creative community that defines us. You will implement the Musicologie system, drive the studio’s financial performance, and make a real difference in people’s lives through music education.

This role is about building relationships, fostering a love for music, and ensuring our studio is a place where everyone can thrive.

This Role Might Be a Good Fit For You If You:

• Are genuinely excited to help people and believe music has the power to change lives.
• Are a natural leader who knows how to build trust and motivate a diverse team of creative individuals.
• Are an expert communicator who shines in person, over the phone, and in writing.
• Thrive in a dynamic environment and are a master of multitasking, able to switch from a sales call to a student issue to event planning with grace and a cool head.
• Are highly organized, detail-oriented, and take pride in seeing projects through to completion.
• Have experience in a customer-facing role like sales, hospitality, or customer service where building relationships is key.
• Are tech-savvy and comfortable learning new systems, including our proprietary studio management software, Slack, and Google Workspace.
• Enjoy being the go-to person and are motivated by seeing a community and business grow.
• Are able to work afternoon and evening hours (when our studio is buzzing with activity) and occasional weekends for events.

Responsibilities and Focus Areas

Studio & Community Experience (40%)

• Serve as the warm, welcoming face of Musicologie, especially during peak after-school hours, ensuring a delightful experience for everyone.
• Act as the primary point of communication for scheduling, policies, and studio events.
• Plan, organize, and conduct inspiring community events and student concerts.

Growth & Enrollment (30%)

• Manage all new student inquiries via phone, text, and email with prompt and friendly communication.
• Guide new families through the enrollment process, from the first call to scheduling their first lesson in our proprietary system.
• Use Musicologie’s marketing systems to promote the studio and grow our community.

Team Leadership & Development (20%)

• Lead the hiring, onboarding, training, and coaching of our talented music teachers using Musicologie's proven systems.
• Foster a supportive, collaborative, and high-performing team environment.

Studio Operations (10%)

• Oversee all daily operations to keep the studio running smoothly and looking its best.
• Manage studio supplies, materials, and merchandise ordering.
• Handle student payments and ensure data is accurate within our systems.

A Day in the Life

No two days at Musicologie are quite the same. You might start your day collaborating with the Studio Owner on growth strategies, be the energetic hub of the studio, greet families as they arrive for lessons, help a new parent find the perfect teacher, coach a new teacher on studio policies, and plan for upcoming events.

Your calendar will be full, but fulfilling. You’ll juggle multiple relationships and priorities with a positive attitude, aiming to hit both community and business goals within a creative, high-energy, growth-focused culture.

Benefits and Perks

• Competitive Pay & Benefits: Starting salary of $42,000 (based on experience), plus incentive pay and available health benefits.
• Paid Time Off: Paid time off for work-life balance.
• The Gift of Music: Free music lessons for you or your family members.
• A Culture of Growth: Comprehensive paid on-the-job training and a supportive, creative culture.

Working Conditions

• This is an on-site role at the studio.
• Typical hours are 12:00 PM - 8:00 PM, Monday - Friday, with presence during peak lesson hours (3:30 PM - 7:30 PM).
• Some weekend hours are required for events and concerts.

Process & Next Steps

We are committed to building a team that reflects our values. After you apply, our team will review your materials and reach out if your background aligns with the role. The process typically includes a first-round interview and a second-round conversation with the Studio Owner.

To apply, please submit:

1. A letter introducing yourself and sharing why you're passionate about this role.

2. Your resume.

Musicologie is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.