Vice President, Head of User Experience (UX) Job at Workiva in New York

Vice President, Head of User Experience (UX) Workiva delivers the world’s leading AI platform for mission-critical work in the Office of the CFO and beyond. Finance, sustainability and GRC teams at more than 6,000 organizations rely on Workiva as the collaboration platform for their most important work. People all over the world use our connected, AI-platform to simplify their most complex challenges at enterprise scale. The Vice President, Head of User Experience is a leader of leaders who manages global design teams to produce world-class applications. The VP of UX will lead a 50+ team of designers, researchers, and content designers who work in partnership with product and technology teams. UX is centralized at Workiva and supports all products, ensuring a consistent, coherent experience that delights customers. The VP of UX sets the strategic vision and goals for the UX Directors and Managers, translating business context into a UX action plan. We are seeking strong people management, operations experience, high business acumen, and strong execution abilities. What You’ll Do Translate company strategy into operational goals and metrics for the team that serve to align and motivate employee performance Align with other teams and departments to analyze, monitor, forecast, and prioritize initiatives in accordance with organizational priorities and strategic plan Scale team processes to foster operational excellence in the craft of UX including the use of leading AI-tools Build a strong, sustainable organization with high levels of employee engagement by attracting and developing exceptional talent and rewarding high performance of teams and individuals Provide leadership coaching on design leadership, decision-making, people management, and communication; offer developmental opportunities to enhance skills, motivation, and performance Model Servant Leadership by creating an atmosphere of respect, mutual support, flexibility, continuous learning, good humor, and commitment to business goals and customer needs Establish and maintain relationships with customers, business unit leaders and senior management to raise UX visibility and ensure collaboration with key stakeholders Collaborate with design leaders to establish guidelines, principles, and standards for consistent user experiences across teams Work with the Research Director to establish a comprehensive research strategy and ensure insights are usable and inform design decisions What You’ll Need Minimum Qualifications 15+ years of progressive relevant experience in user experience, with strong case studies demonstrating measurable impacts, preferably in B2B software development or related technology At least 10 years of leadership experience in design management A B.A. or B.S. in human-computer interaction, psychology, computer science or software engineering preferred. Advanced degrees such as MA, PhD, or MBA are desirable but not required Preferred Qualifications Ability to conceive and articulate a compelling vision with effective strategy and execution Deep understanding of user-centered design principles and methodologies, applied to real-world problems rooted in user insights Solid understanding of UX principles and B2B research methodologies Experience building and scaling design organizations beyond 50+ individuals Strong communication, presentation, and interpersonal skills to influence stakeholders at all levels Experience in Agile development Strong analytical skills to use data and analytics to inform design decisions Experience with design and prototyping tools (Sketch, Figma, InVision, Adobe Creative Suite) Ability to recruit, retain, and nurture a culture of excellence and healthy team relationships Strong customer orientation, ability to dive deep, and problem-solving skills Working Conditions & Travel Requirements Availability for 25-30% travel to meet with teams in other offices, customers, vendors, and/or suppliers, attend events, etc. Reliable internet access for remote work How You’ll Be Rewarded Salary range in the US: $270,000.00 - $351,000.00 A discretionary bonus typically paid annually Restricted Stock Units granted at time of hire 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. #J-18808-Ljbffr