Agoda
User Experience Researcher (Bangkok-based, Relocation provided)
Agoda, New York, New York, us, 10261
User Experience Researcher (Bangkok-based, Relocation provided)
Join to apply for the
User Experience Researcher (Bangkok-based, Relocation provided)
role at
Agoda About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok. Role overview
UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings impact Agoda's business by informing Product teams regarding design or design process, end user experience, product direction, market strategy or similar. Responsibilities
Demonstrates critical thinking beyond explicit business requests Functions independently in all operational research tasks Leads core end-to-end research activities - including driving research objectives, hypotheses, methodology, execution, analysis, and communication Qualifications
Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field 7+ years of relevant experience in consumer-facing business domains Ability to plan, scope, conduct, analyze and communicate research Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.) Experience with quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts, etc.) Experience in evaluating, negotiating, and working with external research vendors Ability to describe user problems and business opportunities to stakeholders using both quantitative and qualitative data Strong storytelling and communication skills with English proficiency Collaborative mindset in a dynamic, data-driven environment Knowledge of data compliance and ethics in research activities Work environment & relocation
Work in the heart of Asia with relocation support for Bangkok. Equal Opportunity
Equal Opportunity Employer. Agoda is committed to diverse talent and an inclusive environment. Employment is based on merit and qualifications, regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other protected characteristics. We may keep applications on file for future vacancies unless you opt out. For details, please read our privacy policy.
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Join to apply for the
User Experience Researcher (Bangkok-based, Relocation provided)
role at
Agoda About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world. This position is open to worldwide candidates and we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Bangkok. Role overview
UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and consistently achieve research outputs needed by Product teams to inform strategic decisions. The research findings impact Agoda's business by informing Product teams regarding design or design process, end user experience, product direction, market strategy or similar. Responsibilities
Demonstrates critical thinking beyond explicit business requests Functions independently in all operational research tasks Leads core end-to-end research activities - including driving research objectives, hypotheses, methodology, execution, analysis, and communication Qualifications
Master Degree or equivalent experience in Computer Science, Human Computer Interaction, Information Science, Psychology, Social Science, or related field 7+ years of relevant experience in consumer-facing business domains Ability to plan, scope, conduct, analyze and communicate research Experience with qualitative and user-centered design methods (interviews, diary studies, direct observation, think-aloud usability testing, etc.) Experience with quantitative research (metrics, survey design, sampling, crosstabs, statistical concepts, etc.) Experience in evaluating, negotiating, and working with external research vendors Ability to describe user problems and business opportunities to stakeholders using both quantitative and qualitative data Strong storytelling and communication skills with English proficiency Collaborative mindset in a dynamic, data-driven environment Knowledge of data compliance and ethics in research activities Work environment & relocation
Work in the heart of Asia with relocation support for Bangkok. Equal Opportunity
Equal Opportunity Employer. Agoda is committed to diverse talent and an inclusive environment. Employment is based on merit and qualifications, regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other protected characteristics. We may keep applications on file for future vacancies unless you opt out. For details, please read our privacy policy.
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