Technical Director – Salesforce Implementations

## Technical Director – Salesforce ImplementationsIL | Full-time | Management#### Who we’re looking forDot Compliance is an AI Empowered, innovative cloud-based software company providing electronic Quality Management System (eQMS) solutions to life sciences companies. Our solutions, built on the Salesforce platform, enable organizations to replace traditional paper-based quality processes with scalable, compliant, and efficient digital systems.We are seeking a dynamic and experienced Technical Director to lead and mentor our International technical implementation teams. This senior role is responsible for overseeing all technical aspects of customer projects, ensuring high-quality solution delivery, team development, and alignment with Dot Compliance’s delivery standards and platform capabilities.You will work closely with Professional Services leadership, Product, R&D, Dev Ops, Customer Success, and clients to ensure our implementations meet regulatory, quality, and business needs.**Key Responsibilities:*** Provide technical leadership and strategic oversight for the implementation of Dot Compliance’s eQMS platform on Salesforce.* Manage and mentor a team of Salesforce Implementation Specialists, Developers and Project Managers across multiple geographies.* Ensure technical alignment across projects, including configuration, customization, validation, and integration tasks.* Establish and enforce technical best practices, methodologies, and documentation standards across customer projects.* Develop and implement mechanisms to leverage AI tools for configuration, coding and testing processes* Design and implement frameworks to effectively leverage AI tools for the development and delivery of configuration-related outputs* Act as an escalation point for complex implementation or integration issues.* Collaborate with Product and R&D teams to provide feedback from the field and influence platform roadmap decisions.* Support resource planning, team capacity forecasting, and hiring initiatives.* Review project architecture and technical deliverables to ensure quality and compliance with life science regulations (e.g., 21 CFR Part 11, Annex 11, GAMP5).* Lead initiatives to improve implementation tools, templates, and reusable components.* Foster a culture of accountability, collaboration, innovation, and customer success.* Lead the product deployment team* 8+ years of experience in technical leadership roles, ideally in SaaS or Salesforce-based enterprise software implementations.* Proven experience managing technical teams responsible for configuration, customization, and deployment on the Salesforce platform in a customer-facing project environment.* Deep understanding of Salesforce configuration (Flows, Process Builder, Validation Rules) and development (Apex, LWC, Visualforce).* Demonstrated experience with system integration projects (REST/SOAP APIs, middleware tools, or third-party applications).* Experience working in or with regulated industries, ideally life sciences (Pharma, Biotech, Medical Devices).* Strong understanding of software validation and system testing* Strong written and verbal communication skills in Hebrew and English.* Exceptional interpersonal, communication, and leadership skills.* Ability to manage multiple concurrent projects and prioritize in a fast-paced, dynamic environment.* Bachelor’s degree in computer science, Information Systems, Engineering, or a related field.**Bonus Qualifications:*** Salesforce certifications (e.g., Administrator, Platform App Builder, Platform Developer I/II).* Experience working in a global or matrixed environment.* Fluency in an additional language is a plus.* Experience in the Life Sciences industry (pharmaceutical, biotechnology, or medical device). #J-18808-Ljbffr