ECS
ECS is seeking a Technical Writer to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.
Responsibilities to include:
Responsibilities to include:
- Documenting all knowledge-based information, processes, and procedures.
- Serve as a Technical Writer in the Service Desk and in other OIG areas for the documentation of OCIO support and services.
- The Technical Writer will be responsible for designing/creating/maintaining technical and knowledge-based documentation including (but not limited to):
- Knowledge Repository
- OIGNEWSLINK Articles
- Process/Procedure Documents
- Online Help
- User guides
- White papers
- Requirements documents
- Use cases
- Documentation of items escalated to OIG Tier III and Engineering personnel
- Must have at least three (3) years of IT technical writing experience.
- Excellent writing and editing skills, with a strong attention to detail.
- Must have the ability to quickly grasp complex technical concepts and make them easily understandable in text and visuals.
- Proficient with documentation tools such as Microsoft Word, VISIO, and Adobe Acrobat.
- Experienced in version control management and managing/maintaining the technical writing repository.
- Strong communication and collaboration skills and knowledge of industry standards and best practices for technical documentation.
- The ability to maintain and obtain a public trust clearance