Technical Writer 2 Job at Knowledge Services in Augusta
Knowledge Services, Augusta, ME, US, 04330
Technical Writer
Knowledge Services is seeking a Technical Writer for a contract through the end of 2025 (position is likely to extend) with the State of Maine BMV in Augusta, ME.
Work Location: This person will need to be able to work 100% onsite in Augusta, ME.
We are unable to consider any candidates requiring C2C or sponsorship for a work visa.
Responsibilities
Technical Writer Responsibilities:
The Maine Bureau of Motor Vehicles (BMV) is seeking assistance in capturing system documentation by 12/31/25 to ensure staff training can be accomplished before the implementation date.
Specifically, the BMV business technical writer will be asked to produce two items:
- An operator's manual that describes basic operation of the system, to include connectivity with external systems
- Training materials for supervisors to use while training existing and new staff on the modernized licensing system
All work will be completed using Microsoft products.
Qualifications
Technical Writer Required Skills:
3+ years of experience as a Technical Writer
Experience with Digital Presentations
Experience with Employee Training
Nice to have:
Experience with Operation Manual Creation External Systems
Training Materials
Prior experience with State government
We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.