Audio Visual Operations Supervisor Job at INSPIRE in Colorado Springs

Overview

We seek a full-time Audio Visual Operations Supervisor to work at The Broadmoor in Colorado Springs, CO.

The compensation for this Audio Visual Operations Supervisor Role is $25-27/hr, depending on experience.

Responsibilities

• Verify that the AV equipment needed is in our inventory before the event.
• Set up, operate, and troubleshoot all equipment, devices, and systems.
• Ensure all equipment is fully operational, and repair/clean when necessary.
• Demonstrated advanced technical knowledge of programming, setup, testing, and troubleshooting of AV equipment and software.
• Label broken equipment.
• Check delivered equipment and room set-up against Banquet Event Order/Flow Sheets.
• Communicate additions or deletions to flowsheets.
• Break down, remove, and secure equipment.
• Perform daily floor management, including directing the workflow of technicians and assisting management with labor needs and scheduling.
• Understand acoustics and sound amplification to support temporary and permanent equipment solutions for events and daily operations.
• Assist and instruct guests/customers regarding the proper usage/operation of AV equipment.
• Upsell AV services.
• Monitor equipment operation.
• Assist management in hiring, training, motivating, and coaching employees; and serve as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Other tasks as requested.

Minimum Requirements

• 3-5 years of customer service or hospitality experience is preferred.
• 3-5 years of audio-visual experience is required.
• Knowledge of technical theory.
• Advanced problem-solving skills.
• Experience leading workflow and team members. Must have great organizational skills with a focus on deadlines and prioritization.

Skills and Specifications

• Ability to communicate, both verbally and in writing, with both technical and non-technical constituents.
• Excellent organization, communication, and motivational skills.
• Service-oriented with attention to detail and deadlines.
• Possess the ability to manage and work with many different types of people and personalities on many different levels.