Venue Manager - Audio Visual, Event Technology Job at Pinnacle Live in Dallas

Overview

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. We deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events, with a balance of big-picture problem-solving and boots-on-the-ground execution. We’re looking for dedicated, determined people to deliver unforgettable hospitality and live event experiences as part of a collaborative team.

Job title

Venue Manager - Audio Visual, Event Technology

Responsibilities

• Oversee daily floor operation, including set/strike equipment for each event as required. This can include supervision of non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
• Operate equipment in a live show setting as needed.
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with clients to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the client’s event.
• Complete necessary flow sheets, schedule and purchase orders for equipment delivery and labor, as needed.
• Ensure all inventory is in good working order and rental condition.
• Complies and enforces all Company security and safety measures.
• Continually work toward updating and improving technical skills.
• Maintain accurate client event information into the Company’s billing/event order system.
• Review invoice with client and obtain client’s signature on invoice and add-ons.
• Manage venue inventory and location of equipment to ensure the inventory is secure from theft and/or damage.
• Ensure any lost, stolen, or damaged equipment is immediately reported to their supervisor.
• Ensure all Company occupied areas are clean, organized and up to Company standards.
• Perform other duties as assigned.

Qualifications

• High School diploma, GED or equivalent.
• Two (2) to three (3) years’ prior experience in the audio visual and/or hospitality industry.
• Two (2) years’ advanced audio and visual experience in a theatrical or live event environment.

Required Skills & Knowledge

• Strong technical aptitude, including audio visual equipment set up, strike and operation.
• Planning ability; able to plan and prioritize.
• Excellent organizational skills.
• Strong interpersonal skills.
• Strong verbal, listening and written communication skills.
• Strong customer focus.
• Strong team player orientation.
• Basic computer skills including MS Office, networking, IT device management, PC and Mac operations. Proficient with PowerPoint, Keynote, and Internet usage.

Physical Demands

• Sit at a desk
• Stand or walk for long periods, including up and down stairs
• Consistently bend and stoop
• Use hands to hold, handle, or feel
• Reach with hands and arms
• Talk, hear and communicate
• Lift up to 50 pounds occasionally

Benefits

• Performance based incentive plans on top of base salary
• Generous time off with PTO, holidays and sick/personal days
• 401k with a contribution match
• Insurances; health, vision, dental and more

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to welcoming, valuing, and supporting every person and their unique contributions. We strive to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive.

Pinnacle Live welcomes, acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all of our members.