Associate Project Manager, Audio Visual Production - DC Region Job at Encore in

Position Overview

The Associate Project Manager is responsible for managing an entire small event or a portion of a larger project as assigned. This position will monitor progress and performance against the project plan; identifying, resolving, escalating operational problems, and minimizing delays. The Associate Project Manager will ensure successful execution of events by following Technical and Production Standards and supporting the implementation of processes and SOPs that drive consistency in event production. This position will partner with the Project Manager, Senior Project Manager, or Associate Director, Project Management and will communicate onsite event execution plans with all parties. The Associate Director, Project Management, is the reporting manager.

Key Job Responsibilities

• Event Project Management: Assist in creating and deploying a detailed work plan for a portion of an event or a small project which identifies and sequences the activities needed to successfully complete the project.
• Review and make recommendations on equipment and labor requirements for the event and coordinate with the Project Management team.
• Analyze and manage project risk to ensure customer satisfaction and that Technical and Production Standards are followed.
• Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on client retention.

• Event Execution: Supervise the technical aspects of the job and provide intermediate to advanced operational troubleshooting and problem solving during the technical set up, operation, and dismantle of basic to advanced large-scale audio-visual systems.
• Assist with scheduling equipment deliveries and pickups for the assigned event.
• Troubleshoot and problem solve audio-visual and IT equipment.
• Follow up with clients on-site to ensure that their needs are met and the equipment setup is working properly.
• Monitors events and checks in on event session throughout the day.

• Financial Management: Monitor cost control measures and report challenges to the Project Management team.
• Assist Project Management team with securing local internal resources to minimize external spend.
• Ensure compliance with Encore Policies and Procedures to minimize the company’s exposure to liability claims and property damage, theft and misappropriation.

• Administrative & Training: Complete Encore post-event process, including the completion of all post-show reporting, confirming all workforce hours are accurately entered and ensuring that outsourced equipment is returned to the appropriate provider as assigned.
• Assist in the training and development of technicians to improve customer experience.
• Achieve Technical Level 3 Certification per Encore Technical Skill Set Matrix within 180 days.

Job Requirements

• BA/BS Degree or equivalent experience
• 2+ years of knowledge of audio-visual or related technical skill set
• 1+ years on-site crew experience
• Venue audio-visual and strong technical background preferred
• Strong Client relationship skills
• Strong written and oral communication skills
• Works well under pressure
• Ability to manage complex job functions within a fast-paced environment
• Problem solving and troubleshooting skills
• MS Office experience required
• Ability to travel up to 50% may be required

Competencies

• Optimizes Work Processes
• Financial Acumen
• Detail Oriented
• Problem Solving
• Drives Quality Results
• Communicates Effectively
• Hospitality
• Decision Quality
• Responsiveness

Physical Requirements

• Sitting: 2-3 hours per day
• Standing: 2-3 hours per day
• Walking: 3-4 hours per day
• Stooping: 0-1 hours per day
• Crawling: 0-1 hours per day
• Kneeling: 0-1 hours per day
• Bending: 0-1 hours per day
• Reaching (above your head): 0-1 hours per day
• Climbing: 0 hours per day
• Grasping: 0 hours per day

Work Environment

• Event Venue: Work is performed in hotel/event venue environments with moderate exposure to outdoor temperatures, dirt, sand and/or dust. Conditions vary from moderately quiet to noisy. Team members will use high-end audio-visual equipment and electrical components and may work at heights via lifts and ladders. May be required to work in multiple locations and irregular hours, including on-call status, days, evenings, weekends and holidays. Adherence to venue appearance guidelines is required.

Salary Pay Range: $74,679.00 - $91,482.00. Compensation is determined based on location, travel, experience, and skills. Some positions may be eligible for overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. Encore is also committed to inclusivity and belonging. Click here to view details on our commitment to inclusivity and belonging.