Assistant Community Manager Job at Conifer Realty in City of Rochester

Overview

Assistant Community Manager at Conifer Realty

General Description: Responsible for all aspects for marketing and leasing apartments and handling the compliance administration for housing programs, lease renewals, recertifications, weekly reports and support/back up for the Community Manager with office administration tasks. Will work to minimize vacancies, quickly lease apartments, promote good working resident and public relations, assure program compliance and perform clerical duties as required.

Position Details

• Full-time
• Non Exempt
• 40 Hours per Week
• Monday - Friday, 8:30 AM - 5:00 PM

Responsibilities

• Assist with marketing apartments through various digital advertising platforms and regular community outreach.
• Create and execute resident retention events and new prospect events to help drive traffic to the property.
• Assist with maintaining property social media pages.
• Work closely with resident prospects – provide apartment tours.
• Prepare, process and sign all leases and related forms for all units.
• Work with maintenance team to communicate daily work orders, turnover instructions and regular property maintenance.
• Collect rents and handle delinquent accounts in a timely and efficient manner.
• Receive and process service requests.
• Perform move-in inspections and generate applicable work orders as required.
• Handle all details of move-ins and move-outs, with attention to apartment inspection checklists.
• Ensure that residents are provided with a clean, well-maintained community; perform necessary touch-up cleaning as needed for common areas, entry and model.
• Work effectively with staff, residents, applicants and visitors.
• Report accidents and emergency situations to the Community Manager immediately.
• Perform administrative tasks such as follow up on resident and prospect emails, process invoices, process rent checks, etc.
• Complete regular and special reports and duties as directed by Community Manager.
• Adhere to all Company policies and procedures.
• Assist other members of the property team as directed or needed; support/back up the Community Manager when needed.
• Perform emergency on-call duties as required or assigned.
• May be required to assist at other Conifer locations as needed; other site-related duties or projects as assigned.

Experience

• Minimum 1-3+ years of prior experience in apartment housing with affordable housing/Tax Credit, RD, HUD programs a plus.
• Compliance experience (LIHTC, HUD-Section 8, or related) preferred or willing to train.
• Prior leasing, marketing, event planning, and customer service experience helpful; ability to provide residents and prospects with excellent customer service.
• Strong MS Office skills (Word, Excel, PowerPoint, Outlook).
• Yardi, Boston Post or other property management/housing software experience helpful or will train.
• Some accounting/bookkeeping experience or math aptitude for rent reporting, collections, variances.
• Prior office support/clerical experience; ability to keep accurate records.

Education

• Degree: AAS Degree or some college preferred
• High School Diploma or Equivalent required
• Certification Preferred or willing to obtain: COS (Certified Occupancy Specialist), LIHTC (Low Income Housing Tax Credit)

Requirements

• Excellent interpersonal and customer service skills.
• Demonstrated excellent written/oral communication skills.
• Ability to exercise good business professionalism and judgment.
• Strong organizational, time management, and multitasking skills.
• Flexibility to adapt to changing projects.
• Detail-oriented with ability to meet deadlines.
• Resourceful, problem-solving skills.
• Ability to work independently and as part of a team.
• Positive, outgoing attitude to assist residents, visitors, and colleagues.

Compensation and Benefits: Conifer Realty is a professional, service-oriented organization offering a competitive compensation package commensurate with experience, along with excellent benefits that include ongoing training and development, 13 holidays, 15 days paid time off, 401K with company match, medical, HSA, dependent care Flex account, dental, vision; company-paid life, short and long-term disability insurances; and a wellness program.

Pay range: $21.00 – $25.00 per hour. Actual compensation may vary based on experience and other factors. This range does not include bonuses.

Application: APPLY TODAY via our website link: http://www.careersatconifer.com; complete our application process and attach your resume. You will hear from the hiring manager on next steps. Conifer Realty LLC is an Equal Opportunity Employer.