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AGR, LLC

Social Media Analyst Job at AGR, LLC in Washington

AGR, LLC, Washington, DC, United States, 20022

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This range is provided by AGR, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $130,000.00/yr

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Immediate hiring needs for a Senior Power BI Developer

We are seeking a Digital & Social Media Analyst to join our team supporting the HHS ASAPA contract.

Location: Fully Remote

Clearance: Public Trust

Functional Responsibilities

  • Provide subject matter expertise on social media analytics (Facebook, Twitter, Instagram, YouTube, and other social media platforms), user experience and behavior, data analysis and reporting.
  • Build of Social Media analytics reports (daily, weekly, monthly, quarterly, ad-hoc).
  • Development and maintenance of client-facing social media dashboards.
  • Develop analyses and reports to effectively monitor performance, trends, and opportunities within social media channels.
  • Evaluate digital campaigns against KPIs and provide analysis and optimization recommendations.
  • Track social media campaign performance and metrics and provide reports to clients.
  • Provide analysis of social media landscape, conversation volume, engagement rates, message velocity, and audience demographics.
  • Monitor social media analytics results to coordinate with client goals and benchmarks.
  • Utilize social media analytics tools (Sprinklr and Social Media platform analytics).
  • Analyze the social conversation of audience segments to uncover patterns in follower language, interests, or behavior and communicate with ASPA users.
  • Develop social listening dashboards and produce reports/predictive analysis on the social listening topics.
  • Build Queries, Topics, Themes, Conversation Insights, etc. using Sprinklr.
  • Produce data analytics insights and recommendations and communicate with ASPA audience.
  • 6+ years of relevant full-time experience with Sprinklr; preferably in reporting for owned social media channels, social listening, competitor analysis and digital analytics
  • 2+ years of experience with Sprinklr Dashboarding.
  • 4+ years of BI experience
  • Bachelor’s degree in computer science, business, or related field.
  • Broad expertise in digital analytics, including knowledge of current trends, best practices, and market-leading software.
  • Knowledge of Extract, Transform, Load (ETL) software and processing.
  • Familiarity with big data analysis, business intelligence (BI) software, data modeling, and predictive analytics.
  • Experience in producing insights & recommendations analyzing digital data.
  • Setting appropriate KPIs and optimization metrics, understanding how best to approach setting benchmarks and goals according to client needs.
  • Identifying, analyzing, and interpreting trends or patterns in complex data sets.
  • Experience using digital tools to derive actionable insights, including Sprinklr, Google Analytics and native platform reports.
  • Experience generating reports and building dashboards
  • Developing and applying strategic measurement frameworks to form the basis of ongoing performance assessment and optimization across paid, earned, and owned channels.
  • Knowledge of social media platforms (Facebook, YouTube, Instagram, Twitter, etc.)
  • Previous work experience as a Social Media Analyst, Digital Marketing Specialist, or similar role.
  • Hands-on experience with social media platforms and paid and organic digital marketing campaigns.

Education Requirements:

  • Prefer a bachelor’s degree in data science, computer science, information technology, mathematics or business but will consider equivalent degrees and experience
  • Experience can be a substitute for educational requirements

Seniority level

  • Mid-Senior level

Employment type

  • Full-time

Job function

  • Information Technology
  • Industries IT Services and IT Consulting

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