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Apex Systems is a world class technology services business that incorporates industry insights and experience to deliver solutions that fulfill our clients’ digital visions.
Job Details
Position: UX Designer
Location: Acton, MA (Hybrid 3 Day/Week)
Project Duration: 12 months with possibility of extension or conversion
Rate: Negotiable Based on Experience
Application: For applicants interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at [email protected]
Job Summary
Want to use design to change the face of diabetes care? Join a mission-driven team working to improve the experience of living with diabetes through thoughtful, human-centered digital design. At Insulet, we’re investing in scalable, customer-focused digital experiences that support people across their entire journey with Omnipod.
Insulet’s Digital Customer Experience (DCX) team is responsible for designing and delivering seamless, human-centered experiences across a broad and complex digital ecosystem. This includes platforms and tools that support a wide range of customers—from caregivers and healthcare providers to internal teams such as sales, support, training, and customer success.
We’re seeking a UX Designer to contribute to the design of intuitive, inclusive, and impactful digital experiences across multiple touchpoints. In this role, you’ll collaborate closely with senior designers, product managers, engineers, and researchers to bring ideas to life—from early concepts to polished execution. You’ll help shape the user experience across onboarding flows, customer portals, data dashboards, and service tools, while growing your skills in systems thinking, accessibility, and cross-functional collaboration.
Responsibilities
- Contribute to the end-to-end UX design of web-based and cross-platform digital experiences that support a variety of customer types and internal users.
- Collaborate with senior designers and cross-functional partners to define user flows, wireframes, prototypes, and design specifications using tools like Figma, Miro, and Confluence.
- Participate in discovery and research activities to understand user needs, pain points, and opportunities.
- Translate insights into thoughtful design solutions that balance user needs, business goals, and technical feasibility.
- Apply best practices in accessibility, usability, and responsive design to ensure inclusive and scalable experiences.
- Support agile development cycles by contributing to sprint planning, design QA, and documentation.
- Work with engineering and integration teams to ensure design intent is preserved through implementation.
- Help evolve and maintain Insulet’s design system by contributing components, patterns, and documentation.
- Participate in design critiques and team rituals, offering and receiving constructive feedback to improve design quality.
- Collaborate with internal stakeholders to understand workflows and requirements for tools that support customer success, training, and support teams.
Qualifications
- Bachelor’s degree in a relevant field such as HCI, Design, Psychology, or equivalent experience.
- 3–5 years of experience in UX or product design, preferably in cross-functional product teams.
- Proficiency in modern design tools (e.g., Figma, Adobe Creative Cloud, Miro).
- Familiarity with agile development processes and collaboration tools (e.g., Jira, Confluence).
- Working knowledge of usability principles, accessibility standards, and responsive design.
- Portfolio demonstrating user-centered design process, interaction design, and visual polish.
- Experience designing for web and mobile platforms; experience in regulated industries is a plus.
- Exposure to user research methods and ability to incorporate insights into design work.
EEO and Benefits
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. We offer career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in awards such as ClearlyRated’s Best of Staffing in Talent Satisfaction and Great Place to Work recognitions.
Apex Benefits Overview: A range of supplemental benefits including medical, dental, vision, life, disability, and other insurance plans; ESPP; 401K with company match; HSA; EAP with counseling; discounts; and professional development opportunities.
UnitedHealthcare Transparency in Coverage: machine-readable files are published on behalf of Apex Systems.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Design, Art/Creative, and Information Technology
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