Visual Merch Lead- West Elm Pearl Job at West Elm in San Antonio

Overview

Job Description

We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.

About The Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Lead, Visual – Role Overview

You will provide daily support to the management team by performing opening and closing routines, providing supervision to ensure store is meeting financial goals and associates are providing World-Class service to our guest. You will perform operational functions in the assigned area of accountability (Sales) to ensure the store meets company expectations.

Responsibilities

• Effectively perform operational functions: open and close the store, register functions and back office procedures
• Ensure store meets visual, replenishment, cleanliness, safety and back of house standards during manager-on-duty shifts
• Perform the Selling Captain role, serving as a role model for sales associates in sales generation and customer service by prioritizing the customer experience
• Utilize Selling Essentials and training resources to educate the team on product, improve selling skills, and achieve business goals
• Provide training and coaching to associates in selling, product knowledge, clienteling and in-home services
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with our People First Philosophy

Criteria

• Effective communication, organizational and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• Ability to be active, standing, walking, bending, climbing, reaching and lifting for extended periods of time, required throughout the workday
• 1-3 years retail sales experience with shift supervision experience preferred
• 1-2 years experience in home related design, visual merchandising, or stockroom responsibilities preferred (specialty retail preferred, but not required)

Physical Requirements

• Must be able to be mobile on the sales floor for extended periods of time
• Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques
• Full time associates are expected to have open availability to meet the needs of the business
• Part-Time Flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (Saturday and Sunday) and two during the week (Monday to Friday). Availability for annual inventory and entire holiday season (November and December) is required. Weekend availability should be on two separate days (Saturday and Sunday)

Diversity, Equity & Inclusion

We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation, creates healthy and high-performing teams, and delivers superior customer experiences. We will create and nurture a global company culture where we confidently bring our authentic selves to work every day: advancement is based on quality of work and leadership, and individual differences are valued and respected.

Benefits

Depending on your position and location, highlights may include:

• A generous discount on all Williams-Sonoma, Inc. brands
• A 401(k) plan and other investment opportunities
• A wellness program supporting physical, financial, and emotional health
• Paid vacations and holidays (full-time)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)

Career Development

Your journey in continued learning includes:

• Individual development plans and career pathing conversations
• Annual performance appraisals
• Cross-brand and cross-functional career opportunities
• Online learning opportunities through brand resources and WSI University
• Leadership development opportunities

WSI will not now or in the future commence an immigration case or sponsor an individual for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.

San Francisco Locations

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance and other applicable laws.

About Us

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams-Sonoma, Williams-Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. We offer beautifully-designed, stylish and functional products for every area of the home, and we are a multi-brand, multi-channel, global enterprise.