Roving Community Manager - 3111 Job at Guardian Life in Portland

Overview

Guardian has a need for a Roving Community Manager to join our experienced and committed team.

This Roving Community Manager will be responsible for traveling to affordable properties in or around Portland, OR.

Responsibilities

• Supervise other property staff and vendors to provide outstanding customer service to residents, maintain excellent curb appeal, and ensure well-timed, proactive property maintenance.
• Safeguard the financial health and stability of the property and confirm timely compliance with all government and property program requirements.
• Complete all required paperwork and reports on time.
• Travel to affordable sites in Oregon when personnel vacancies occur or to work on projects or lease-ups of projects.
• Represent Guardian in a positive and professional manner at all times.
• Act as the companys primary coordinator to ensure efforts fully meet and exceed property management obligations.
• Manage property operations in compliance with local, state, and federal laws (Fair Housing, Landlord Tenant Laws, OSHA, etc.).
• Assist in the development of operating income/expense budgets and capital budgets reflecting owner objectives and leasing strategy.
• Analyze and report monthly financial statements, including operating variances from budget and cash management.
• Administer budgets, review operations, and recommend actions to maximize efficiency, owner and resident satisfaction, and profitability.
• Ensure compliance with affordable program requirements for the property and complete resident income certifications/recertifications in a timely and accurate manner.
• Coordinate collection and documentation of revenues following lease obligations and Guardians accounts receivable policies.
• Follow confidentiality guidelines for all resident, property, owner, and Guardian information.
• Direct day-to-day activities of other property staff; develop, hire, discharge, evaluate performance, coach, and discipline staff with direction from the Portfolio Manager and Corporate HR.
• Accurately record time worked and approve site staff time records daily.
• Administer leasing efforts including reviewing tenant billings, analyzing lease clauses, preparing vacancy reports, enforcing tenant compliance, and performing landlord obligations.
• Identify leasing prospects and respond to routine leasing inquiries as needed.
• Collect delinquent accounts per legal guidelines and coordinate with accounting to ensure accuracy of rent roll and accounts receivable.
• Work with Portfolio Manager to identify, engage, and supervise property vendors; approve invoices to maintain property upkeep per budget.
• Liaise with corporate departments to provide a team approach to property management and establish collaborative relationships between departments.
• Prepare and lead site staff meetings, including monthly safety meetings, and document minutes for submission to the corporate office.
• Pursue continuous improvements in work processes to better meet resident needs, ownership goals, and company standards.
• Other duties as assigned by the Portfolio Manager.

Qualifications

The requirements listed below are representative, but not exclusive of the knowledge, skill and/or ability required.

• High school diploma or GED.
• At least one year of experience managing a multi-family community.
• At least one year of experience working in affordable housing (such as HUD, RD, or Tax Credit).
• Excellent attention to detail and organizational skills.
• Strong mathematical skills and basic understanding of property budgets and financial accounting.
• Ability to speak, read and write in English.
• Ability to communicate effectively and in a timely manner; both verbally and in writing.
• Able to complete company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
• Available to travel to work at projects in/around Oregon and Washington.

Schedule & Compensation

Schedule: 40 hrs / week; Monday - Friday, 8:00 AM - 5:00 PM.

Compensation: $70k - $75k DOE + Benefits!

Benefits

Benefits: Medical/Vision/Prescription Insurance, Dental Insurance, Medical/Dependent Care FSA, Life/AD&D Insurance, Employer-matched 401-K, Vacation, Sick Time, Paid Holidays, Employee Assistance Program.

Guardian Company Description

Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all. Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve. Since 2002, Guardian has developed or acquired 11,000 multifamily units and 350,000 square feet of commercial space. With more than 400 team members, our management portfolio consists of 149 properties located in five states and comprised of 14,600 multifamily units.

The Guardian Experience Our People

Property Management is our strength. People have always been our passion. We are proud to have been recognized through employee surveys as a Top Workplace employer in 2022 and 2023. Our team is actively engaged in superior real estate management and enhancing the communities in which we live and work. Guardian was named the Top Philanthropic organization for medium-size companies in its headquarters region in 2023. Guardian is a third-generation, family-owned firm with growth and stability in Pacific Northwest real estate management.

Guardian Offers

In addition to competitive salaries, 401(k), Vacation, Sick Time, and paid Holidays, we offer a culture in which individuals work in collaborative teams and are encouraged to grow professionally and personally.

AAP/EEO Statement

This institution is an equal opportunity provider and employer.

If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866) 632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to the U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at (202) 690-7442.