Service Writer Job at Border Plains Equipment in Stanley

Service Writer - Stanley, ND

Join a Company That Invests in YOU!

Are you looking for more than just a job? Do you want to work with a company that truly invests in its people, supports your growth, and values your contributions? We’re looking for the right individual to partner with—someone who’s driven, ready to take on challenges, and eager to be part of a winning team. As one of North America's largest privately-owned and employee-owned dealerships, we’re proud to serve the agricultural community with integrity, innovation, and exceptional service.

In this role as Service Writer, you’ll be the crucial link between our customers and our service team. You'll ensure that each customer’s service experience is smooth, informed, and efficient—helping us maintain the high standards our reputation is built on.

What You’ll Do:

• Guide customers through the repair process, keeping them updated every step of the way

• Accurately translate customer concerns into detailed work orders

• Verify repair quality and ensure customer satisfaction

• Follow all internal service procedures and protocols

What We’re Looking For:

• Outstanding customer service and communication skills

• Strong organizational and problem-solving abilities

• Ability to thrive in a fast-paced, ever-changing environment

• Comfortable working around different mechanical and environmental smells

• Experience in agriculture and equipment is highly preferred

Why You’ll Love Working With Us:

• We’re 100% employee-owned—that means when we succeed, you benefit

• Competitive pay and comprehensive benefits, including:

  • 401(k) with company match

  • Health, dental, and vision insurance

  • Short- and long-term disability

  • Life insurance

  • Generous PTO, paid sick time, and 8 paid holidays

  • Ongoing training and development opportunities

We’re guided by a strong commitment to trust, teamwork, quality, and success. Our mission is to serve agricultural customers and communities by providing industry-leading equipment and technology solutions, backed by unmatched support. As we work toward our vision of being a recognized leader and employer of choice, we’re looking for candidates who share our values and are passionate about helping others succeed.

Applicants must have an insurable driving record and pass pre-employment drug testing.

If you're ready to join a company that believes in people, excellence, and community—email us your resume today. We can’t wait to meet you! We are an Equal Opportunity Employer.

Border Plains Equipment is 100% Employee-Owned