Corporate Communication Supervisor Job at City of Seattle in Seattle

Overview

Are you a Communications Specialist looking to take the next step?

The Corporate Communications Supervisor leads communications efforts for key utility-wide matrixed projects and programs, developing and implementing communications plans and strategies supporting internal and external utility initiatives. As a senior communications professional, this strategic advisor exercises a high level of autonomy, judgement, influence, and responsibility while cultivating and leveraging strong relationships across the utility, City departments, and with employees, customers and stakeholders. The successful candidate will be highly motivated, creative, and passionate about the role of communications in supporting Seattle Public Utilities’ General Manager's Office in alignment with SPU’s Strategic Business Plan (SBP) and E-Team Priorities and in coordination across SPU’s communications efforts. This position will report to the Communications Director and will supervise a team of 4 or more FTEs and temporary employees in delivering utility-wide internal and external communications.

Responsibilities

• Leading the implementation of SPU’s Employee Strategic Communications Plan and contributing to its ongoing development.
• Supporting the planning and implementation of employee engagement campaigns and events.
• Developing new and improved channels for communicating with employees.
• Supporting development and implementation of employee engagement surveys and other feedback tools, analyzing data, and refining communication strategies.
• Managing SPU’s annual editorial communication calendar and coordination.
• Creating and curating content for internal and external communications channels, including intranet, email, print, and digital signage with an emphasis on storytelling and promoting SPU's values and services; increasing usability and accessibility of information to SPU employees.
• Setting KPI’s and providing regular reporting on channel engagement and other performance data.
• Overseeing related budgets and consultants.
• Supervising corporate communications and digital communications staff.
• Participating in the on-call after-hours outage duty rotation, which may require independent interaction with the media, managing social media, and responding to customer requests for information.
• Serve as Acting Director as needed.
• Other duties and projects as assigned.

Qualifications

Experience: Five (5) years professional experience in employee communications, community affairs, public administration or related field.

Education: Bachelor’s degree in Business or Public Administration/Management, Communications or related field.

Experience and Education Equivalency: In lieu of a bachelor's degree in an accredited program, seven (7) years in communications, community affairs, public administration or related field can be substituted.

Work Environment/Physical Demands

• Work is usually performed in an office environment.
• Hybrid schedule.

Desired Qualifications

• One year of supervisory experience.

Special Conditions

May require occasional weekend and evening hours.

How to Apply

• Submit complete City of Seattle online application.
• Upload your current resume, and
• Include a cover letter that addresses your knowledge, experience, and interest related to this position.

Salary and Benefits

The full salary range for this position is $54.60 - $81.93 per hour.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City\'s website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

Who May Apply

The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experience. This position is open to all qualified candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity.

If you have any questions, please contact Katie Muzzin at katie.muzzin@seattle.gov

Learn more about Seattle Public Utilities at our web page www.seattle.gov/util/