Paychex is hiring: User Experience Product Design Lead in Town of Webster

Overview

The User Experience Design Lead establishes and drives adoption of processes and methodologies to achieve the UX Strategy. You will be involved in every step of design, including research, ideation, mapping user flows, prototyping, creating mockups, and designing high-fidelity UIs. You will identify areas of need for design direction, lead user-focused thinking across product portfolios, and conduct and lead design reviews with designers at key project milestones, and steward projects into best-in-class experiences. You will guide projects to align with documented goals by empowering the UX team to drive innovative approaches.

Responsibilities

• Identify areas of need for design direction and thought leadership across product portfolios
• Bring clarity to a project with a design-thinking approach (e.g., affinity diagrams, user journeys, task flow diagrams, personas)
• Partner with product management, user research, content strategists, and developers to creatively solve user needs
• Lead planning activities, leveraging quantitative and qualitative research data to inspire product experiences that delight users
• Oversee UX research and design for up to 6-10 projects, with oversight of 4-6 designers. Includes coordination of usability testing activities and review/approval of deliverables crafted by other designers
• Ensure adherence to design best practices, our standards, and UX strategy
• Mentor and coach designers. Proactively help other designers level up their craft expertise
• Serve as a culture champion, modeling high standards of the UX craft and living Paychex values
• Sketch, wireframe, and create mockups and prototypes using Sketch and InVision

Qualifications

• Bachelor\'s Degree in Visual, Motion, Interaction, Information Architecture, HCI - Required
• 5 years of experience in professional product design experience, preferably working on B2B applications. Portfolio that showcases exceptional design, highlighting process and methods used to solve real-world problems. Experience working with design systems or pattern libraries.
• 2 years of experience in leading complex design projects in a team lead role.

Compensation

In the spirit of pay transparency, the starting base pay range for this position is $103,500 - $162,700 annually. This base pay range does not include other components that make up the total rewards package. Final compensation will be determined based on geographic location, skills, education, and/or experience and may fall outside this range.

Live the Paychex Values

• Act with uncompromising integrity.
• Provide outstanding service and build trusted relationships.
• Drive innovation in our products and services and continually improve our processes.
• Work in partnership and support each other.
• Be personally accountable and deliver on commitments.
• Treat each other with respect and dignity.

What\'s in it for you?

• We value your well-being: comprehensive rewards including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and more.
• We value your time: paid time off, company holidays, culture days, and work-life balance programs for flexibility.
• We value your development: award-winning training and development programs for ongoing learning and career growth.
• We value your perspective: diverse company culture where your voice is heard.
• We value our communities: paid time off for volunteerism and involvement in company-wide initiatives.

Not sure if you meet every requirement?

At Paychex, we know great talent comes in many forms. If you\'re passionate about the role but don\'t check every box, we still encourage you to apply. You might be the right fit for this position or another opportunity with us.

Paychex is an equal opportunity employer that fosters a workplace culture of Diversity, Equity, & Inclusion. Our valued employees and commitment to DEI are the essence of our internal and external success.