CapTech is hiring: Senior Visual / Product Designer in Chicago

Overview

CapTech’s Customer Experience (CX) team seeks a Senior Visual Designer / Product Designer with a track record of designing sophisticated user experience and digital brand experiences that are visually striking, brand-forward, and accessible. Our designers are problem-solvers who bring creativity and craft to complex business challenges, elevate the visual quality of our products and services, and stay current with evolving design methods, tools, and technologies.

Responsibilities May Include

• Designing engaging digital experiences for web and mobile products, and extending existing designs based on established design systems.
• Producing clean, informative, and concise presentations to clients and internal teams that communicate the rationale behind designs and recommendations.
• Presenting design concepts and rationale to clients and internal teams in a clear and compelling manner.
• Conducting competitive brand or experience analyses and delivering innovative solutions and recommendations.
• Consulting with clients and team members about accessible design benefits.
• Contributing to and supporting the creation of personas, customer journeys, and prototypes that follow interaction design and usability best practices.
• Incorporating user research, customer insights, and usability testing results to inform design decisions.
• Collaborating with developers to ensure design fidelity and accessibility.
• Researching and understanding design and technology trends and determining their relevance for recommended solutions.
• Exploring and leveraging AI-powered design tools and workflows, staying current with emerging technologies, and experimenting with new approaches to enhance creativity, efficiency, and impact.

Qualifications

• 3-5 years of professional design experience, ideally in a consulting or agency context.
• 4-year+ degree in Design or a related field.
• Strong written, verbal, conceptual, and visual communication skills.
• Proficiency in designing developer-ready visual assets and UI components in Figma; experience organizing files with clear styles and naming conventions, and using advanced features like auto layout, component libraries, variables, and design tokens for scalable handoff.
• Proficiency with Illustrator, Photoshop, and InDesign, as well as PowerPoint.
• Working familiarity with the Product Designer role is a plus.
• Familiarity with user research tools (e.g., Optimal Workshop, UserTesting, SurveyMonkey) is a plus.
• Experience with video editing and motion design is a plus.
• Working knowledge of Agile product development lifecycles is a plus.
• Familiarity with WCAG and accessibility standards is a plus.

Please include a link to your online portfolio with your application in order to be considered.

Additional Information

• CapTech offers customizable career progression and a comprehensive benefits package, including generous PTO, health coverage, disability insurance, paid family leave, and extended benefits.
• Learning & Development programs with certification and tuition support, digital on-demand learning, mentorship, and skill development paths.
• Modern Health for mental health and well-being; Carrot Fertility coverage for family-forming needs; Fringe for lifestyle benefits; Employee Resource Groups; Philanthropic Partnerships; 401(k) Matching.
• CapTech is an equal opportunity employer committed to equality, inclusion, and fairness. Reasonable accommodations are provided; contact lmassa@captechconsulting.com if needed. CapTech cannot sponsor work visas for this position.

Seniority level
Mid-Senior level

Employment type
Full-time

Job function
Consulting

Industries
Business Consulting and Services