Eurest USA is hiring: TECHNICIAN, AUDIO VISUAL On-Call (PRN, Per Diem, Casual) i

Overview

TECHNICIAN, AUDIO VISUAL On-Call (PRN, Per Diem, Casual)

Location: Firstwave - 100 Federal St., Boston, MA 02110. Schedule: On Call. Requirement: A/V Experience. Pay Range: $25.00 per hour to $50.00 per hour. This position is on an on-call basis with details provided at interview.

Responsibilities

• Reviews customer and meeting planner requests from the reservation system and provides equipment/assistance at the time and place necessary. Gathers information from email and phone communications and distributes to the assigned contact.
• Provides problem escalation support and issue resolution. Follows up on service challenges and works with the manager to take corrective action.
• Provides technical assistance for meetings and events that require AV services.
• Follows SOPs for audio-visual support as provided by the AV Manager and Director of Technology and Operations.
• Performs preventative maintenance, room sweeps, and reports sweep information through the database.
• Changes data projectors, lamps, and cabling for the various integrated systems in the portfolio.
• Reviews equipment operation with customers to ensure comfort and understanding; assists with operation and problem-solving as needed.
• Educates staff and customers on the basics of AV equipment in the facility.
• Maintains room equipment inventory and documents repairs/replacements in conference rooms.
• Communicates with coworkers and service partners to ensure updated information is shared.
• Assists with conference room setup, breakdowns, and other tasks as needed.
• Keeps AV storerooms organized and well managed.
• Performs other duties as assigned.

Qualifications

• Minimum of one year of experience supporting audio-visual for events.
• Proficient computer skills and knowledge of office technology/equipment.
• Excellent written and verbal communication skills.

Benefits & About Eurest

Associates are offered a range of benefits for full-time and part-time positions, including Retirement Plan, Health and Wellness Programs, and other voluntary benefits. Eurest is an equal opportunity employer and is committed to fair treatment of all applicants and associates regardless of race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Application Deadline: applications are accepted ongoing until openings are filled. Eurest maintains a drug-free workplace. Req ID: 1462971.