Viral Nation is hiring: Community Manager in Los Angeles

Overview

Join to apply for the Community Manager role at Viral Nation.

At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture. Our ability to stay at the forefront of the industry has fuelled our success and will guide us in paving the path forward. We’re driven to push boundaries and think beyond today to deliver strategies, and we’re just getting started.

Our Community Management department is growing, and we’re looking for a Community Manager to join our team. We need an engaging, self-starting individual who stays on top of the latest trends and emerging social platforms. This role will involve working alongside a team of Community and Social Managers, helping to establish processes, and working towards goals to ensure smooth collaboration with cross-functional teams and external clients. A strong community management and strategic background is essential, as well as a passion for working in a fast-paced, ever-evolving space.

Responsibilities

• Work cross-functionally with the Content and Creative teams to develop community management strategies and creative ideation for Viral Nation’s top-tier brands across all social media platforms
• Act as a strategic community manager and engage with followers on all social platforms, with a focus on YouTube, to enable growth and engagement in alignment with client KPIs
• Curate periodical reports for the reporting manager demonstrating engagement and analytics
• Own the execution of daily posts, monitor analytics, and maintain accounts on key social media channels (Facebook, Instagram, Twitter, TikTok, YouTube, Discord, etc.)
• Develop and manage content calendars for dedicated accounts and provide recommendations to enhance content, copy and identify agile moments with a focus on YouTube long-form content, YouTube Shorts and YouTube Community Tab
• Present analytics feedback and insights gained from social media marketing to help evolve strategies in a timely fashion
• Collaborate with the Content, Creative and Accounts divisions to ensure processes and protocols are followed and enhanced
• Act as the YouTube social media expert at Viral Nation, keeping the team up-to-date with changes in the ecosystem, current best practices and trends

Qualifications

• Minimum of 3–4 years of professional experience with Instagram, Facebook, TikTok, YouTube, Twitter, LinkedIn, etc.
• Proficiency with social media management and analytical tools (Sprout Social, Hootsuite, Sprinklr, etc.)
• Must have a university degree or college diploma in a relevant field such as marketing, business, public relations, communications, and/or equivalent work experience
• Experience professionally managing social media for brands
• Experience growing brands on social media through strategic community management

Viral Nation is committed to diversity, equity and inclusion in our agency. Viral Nation welcomes applications from people with visible and non-visible disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruiting and selection process.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Marketing and Sales
• Industries: Advertising Services