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Greystar

Community Manager Job at Greystar in Atlanta

Greystar, Atlanta, GA, United States, 30383

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Overview

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals, and ensures that the operation of the property complies with Company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

Job Details

  • Property Type: Garden
  • Stage: Lease Up
  • Unit Count: 236
  • Schedule: Monday-Friday + rotating weekends

Responsibilities

  • Provides input into the development of budgets for the property by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
  • Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
  • Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed.
  • Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
  • Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
  • Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property’s occupancy and revenue goals.
  • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property’s maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
  • Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
  • Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
  • Assists in managing the client/owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.

Physical Demands

  • Stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Work indoors and outdoors in all weather conditions.
  • Lift up to 25 pounds independently and up to 50 pounds with assistance.
  • May require occasional travel to other properties, training, or meetings.
  • Work a flexible schedule, including being on call during evenings, weekends, and holidays.

Compensation and Benefits

The salary range for this position is $80,000 - $88,000.

  • Additional Compensation: Many factors determine pay within the posted range, including business requirements, prior experience, current skills, and location.
  • Corporate Positions: Possible quarterly or annual bonuses based on individual and company performance.
  • Onsite Property Positions: Possible weekly, monthly, and/or quarterly bonus programs.
  • Robust Benefits: Medical, Dental, Vision, Disability & Life insurance; paid time off; onsite housing discounts for onsite team members; 6-week paid sabbatical after 10 years; 401(k) with company match up to 6%; Paid parental leave and fertility benefit reimbursement; Employee Assistance Program; additional voluntary benefits.
  • Note: Benefits may vary for Union and Prevailing Wage roles due to collective bargaining agreements and/or local laws.

Greystar will consider qualified applicants with arrest and conviction records.

Job Function & Seniority

  • Seniority level: Mid-Senior level
  • Employment type: Full-time
  • Job function: Marketing and Sales

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Locations

  • Atlanta, GA
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