Library Assistant - Circulation Section - Deltona Regional Library

Overview

The County of Volusia is seeking a Library Assistant for the Circulation Section at the Deltona Regional Library. The position involves assisting the public at the checkout desk, teaching library users how to use the self-checkout station, checking in materials, processing incoming new materials, managing patron reservations, and collection management in the stacks. This role spends at least 50% of time in direct service to library users at the public service desk, as a rover, or as an ambassador. May assist with displays and programs as needed.

Responsibilities

• Perform paraprofessional library work for public desk service or for cataloging, classifying, and indexing library materials.
• Assist with patron accounts, instruct patrons in locating materials, and answer basic library questions or refer appropriately.
• Use the integrated library system, online databases, the Internet, and electronic catalog; may assist with maintenance of library equipment, software, and/or hardware.
• Assist with training staff and/or volunteers in specialized areas under the direction of a Library Associate, Library Specialist, or Librarian.
• Assist librarians in the operation of Children’s, Circulation, Computer/AV, Reference, or Technical Services sections.
• Provide front-line, telephone, and/or electronic service to citizens and visitors.
• Perform library functions such as registering new patrons, charging/discharging items, resolving patron accounting matters, material retrieval, inventory control, and collection of fines/fees.
• Perform branch or system-wide processing functions or data entry for Reference, Children’s Services, Computer/AV, the Library Support Center, etc.
• Perform other library-related functions such as opening/closing sections, shelving materials, shelf reading, and locating reserved or overdue materials.
• Under the direction of a librarian, assist with the preparation and implementation of various adult, teen, or children’s programs.
• Assist with daily and/or weekly money deposits.
• Attend workshops or meetings as required.
• Perform related work as required.

Qualifications

Graduation from high school or possession of a GED and two (2) years of customer service experience, OR experience as a Library Assistant or equivalent position. A comparable amount of education and training may be substituted for the minimum experience. Must possess a valid driver’s license at time of hire and obtain a valid Florida driver’s license within 30 days of hire and maintain thereafter.

Additional Candidate Notes

• Must be able to work nights and weekends.
• Will be required to complete a pre-employment skills test.

Knowledge, Skills & Abilities

• Knowledge of library techniques including shelving, sorting, alphabetization, and the Dewey Decimal system.
• Knowledge of computer applications as applied to library services.
• Knowledge of money counting procedures and ability to count/tabulate coins and bills to determine cash totals and make change.
• Knowledge of data needed on checks and ability to read names, account numbers, amounts, and related information on checks.
• Ability to provide excellent customer service and to establish and maintain effective relationships with staff, volunteers, the public, and diverse populations.
• Knowledge of library procedures and practices and of reader interests, books, and authors; understanding of the theory and objectives of a public library system.
• Ability to maintain accurate records relating to collections and accounting for library materials.
• Ability to communicate concisely, both orally and in writing, and to teach library techniques and procedures.
• Ability to establish and maintain effective working relationships with the general public, co-workers, officials, and diverse cultural/linguistic backgrounds.

ADA and Workplace Information

Physical Demands: Medium, repetitive work. Ability to see, hear, speak, and manipulate small tools; lift and push 25+ pounds; stand for long periods.

Mental Demands: Ability to read and comprehend manuals and policies; communicate clearly; perform basic mathematical and monetary functions.

Environmental Demands: Inside work. Volusia County is a drug-free workplace and an Equal Opportunity Employer committed to a diverse workforce. Veterans' preference in accordance with federal, state, local laws.