Library Technician - Part Time Job at Charlotte County BCC in Orlando

Put your customer service skills to work in a flexible, part-time role!
The Community Services department is seeking a Library Technician who enjoys working with the community to keep our library services running smoothly.

As a valued member of our library team, you’ll support daily operations that connect our community to information, resources, and learning opportunities.

This is a great opportunity for someone who values flexibility, enjoys problem-solving, and wants to make a meaningful impact without the demands of a full-time schedule. Whether you’re building experience in the library field or looking to continue your career in a more balanced way, our part-time Library Technician position provides hands-on work in a supportive, community-focused environment.

ESSENTIAL JOB FUNCTIONS

• Greets and assists the public in the use of library facilities; answers questions; performs bibliographic searches; assists library patrons in book selection; demonstrates use of library catalogs and other reference materials; checks materials in/out; reserves books; processes overdue materials and fees; dispenses library cards; and helps patrons in use of public access computers and other electronic devices.
• Returns library books and materials to appropriate shelving areas; shelves or places materials in appropriate order; reads labels to ensure materials belong to assigned branch and are arranged in proper order; and searches for missing materials as needed.
• Assists in controlling status of books in circulation; processes new books and reference materials; checks spine labels; enters catalog data into computer; checks on overdue books; prepares overdue notices for unreturned items; may order and process materials for various branches; and may assist in the repair of books.
• Prepares books for delivery to branch libraries; processes intra-library and inter-library loans.
• Receives payment of fees and fines; issues receipts and change; and balances daily cash receipts following cash handling procedures.
• Assists in the preparation and presentation of programs, activities, special events, and displays; participates in outreach opportunities.
• May train, assist, and oversee volunteers with their assigned duties.
• Prepares routine reports, correspondence, book lists, and other material; updates database and/or reference cards and other files; and maintains files and records.
• Operates standard office equipment and may utilize CRT or PC terminals in performing assigned duties.
• May operate county vehicle.
• Provides exceptional customer assistance, problem-solving, and/or complaint resolution by all forms of communication.

Education and Experience

• An equivalent combination of relevant training, education and experience:
• High school diploma or equivalent.
• One (1) year of experience in customer service or library operations.

Licenses and/or Certificates

• Must maintain a valid driver’s license.

• Knowledge of departmental policies, plans, and procedures.
• Knowledge of modern office practices, plans, and procedures.
• Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs and software applications.
• Knowledge of business English, spelling, and arithmetic.
• Knowledge of Dewey Decimal system.
• Computer skills to include data entry, typing and record maintenance and internet skills.
• Accuracy and attention to detail.
• Skill in effective communication, both orally and in writing.
• Skill in prioritizing and organizing work.
• Skill in the use of office equipment such as a computer, multi-line telephone system, scanner, fax machine, and copier.
• Ability to maintain accurate records and reports.
• Ability to provide internal/external guidance and customer assistance via all forms of communication.
• Ability to operate a motor vehicle.
• Ability to follow written and oral instructions.
• Ability to use computers for data entry, word processing, and/or accounting purposes.
• Ability to author reports, business correspondence, and procedure manuals.
• Ability to establish and maintain effective working relationships with managers, service providers, other employees, and the general public.

PHYSICAL DEMANDS

Stooping, standing for at least 2 hours, hearing, talking, crouching, seeing up close, standing, walking, sitting, finger movement, pulling, kneeling, repetitive motions, lifting, reaching, grasping, pushing. Frequent lifting of up to 25 pounds; occasional lifting of up to 50 pounds.

WORK ENVIRONMENT

Work is primarily performed in an indoor, climate-controlled environment and is usually absent from disagreeable elements (e.g., irate customers, extreme noise, heat, odors, heights and/or dust).

RISK/SAFETY CONDITIONS

There is little or no risk related to physical and/or mental health and safety associated with this position.