Interfaith Ministries for Greater Houston is hiring: Refugee Health Promotion Ca

Job Title:

Refugee Health Promotion Case Worker

FLSA Status:

Exempt

Department:

Refugee Services

Reports to:

Community Engagement Manager

Typical Workhours:

Typically, 40 hours per week, with flexibility for extra hours when required

Education:

Bachelors degree required

Related Experience:

Experience with refugees and immigrants highly desired

Licenses & Certifications:

N/A

About the Organization

Interfaith Ministries for Greater Houston, now IM Houston, is Greater Houston's longest-serving interfaith-based social services organization. Originally founded in 1964 as Protestant Charities, we've evolved to reflect Houston's rich diversity of faiths and cultures. Our mission is to bring people of diverse faith traditions together for dialogue, collaboration, and service, as a demonstration of our shared beliefs

While our name and logo have been refreshed, our commitment to empowering individuals and uniting communities has never been stronger. Our core services include:

• Meals on Wheels/Animeals
• Refugee Services
• Interfaith Relations and Community Partnerships
• Volunteer Houston

Position Summary

The Refugee Health Promotion (RHP) Case Worker is responsible for assisting in the coordination and delivery of the RHP program, including client outreach, service enrollment, and ongoing support. This role facilitates culturally and linguistically appropriate health education, connects clients to health resources, and promotes health through wellness groups and art. The Case Worker also designs and implements community engagement (CE) activities that promote refugee health and well-being. They will build and maintain partnerships with community organizations to enhance program resources and work closely with internal IM Houston departments to ensure seamless service delivery and achievement of program goals.

Main Responsibilities

• Provide language interpretation and translation (in language of proficiency)
• Work with the CE Program Manager and the team on the Refugee Health Promotion program and activities.
• Conduct recruitment and intake interviews to obtain necessary case information for clients for the Refugee Health Promotion program and as needed.
• Analyze client needs and provide information to clients on the services available through Refugee Services according to ORR guidelines and eligibility requirements.
• Conduct home visits and assessments as needed with clients in the RHP program.
• Assist with case management and assistance as needed, ensuring all services are properly documented in client case files.
• Assist in maintaining accurate and up-to-date client records, including case notes, assessments, and required documentation for program compliance.
• Assist the CE Program with administrative tasks such as scheduling, filing, and maintaining program materials.
• Enter client information into Client Track and Refugee Management System Databases. Assist with filing documentation in case files as needed.
• Work with CE Program Manager and the team to organize and conduct weekly Women's Empowerment Groups, Refugee Youth programs and other related activities including RefugeeCare Navigator App downloads and workshops.
• Setup and supervise group communication networks (Whats App/Email/Group Texts) in language of proficiency.
• Conduct Volunteer orientation, onboarding, and volunteer database management as needed.
• Work to coordinate volunteers involved in:
  1. Providing transportation to the women/men and their children to and from groups
  2. Providing advocacy for women/men based on situational needs.
  3. Providing childcare and age-appropriate craft activities at groups
  4. Providing one-on-one English conversational practice
  5. Working on additional Community Engagement programs/projects (example: Robotics program)
• Assist families with children to enroll their kids in school.
• Complete paperwork documenting donations and deliveries.
• Provide mediation services between new arrivals and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)
• Assistance with applications to services such as schools, transportation, public benefits, employment, and health services, ensuring the family has basic needs and housing, and follow up as needed.
• Meet with clients to determine their need for items and communicate with them about deliveries.
• Attend RS and Community Engagement/WEG/Men's Support group planning and information meetings.
• Perform other duties as assigned by supervisor.

Qualifications, Skills & Experience

• Bachelor's degree required. Experience with refugees and immigrants highly desired.
• Proficiency in Microsoft Office, especially Word, Excel, and PowerPoint. Ability to quickly learn Refugee Management System database.
• Excellent written and verbal communication skills.
• High degree of independent judgment.
• Must enjoy working with culturally and ethnically diverse staff, clients, and volunteers.
• Excellent interpersonal skills. Able to interact well with all levels and work effectively on a team.
• Must be able to work a flexible schedule including late nights and some weekends.
• Must have an automobile, valid driver's license, and automobile liability insurance.
• Fluency in one of the refugee languages (Dari, Spanish, Pashto, and Arabic) preferred.

IMGH is an Equal Opportunity employer. All applicants will be considered for employment without attention to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.