Assistant Manager- Visual, Pottery Barn Glen Mills Job at Pottery Barn in Glen M

Overview

Assistant Manager - Visual, Pottery Barn Glen Mills. The Visual Manager will support the management team in achieving goals by providing World-Class service. Serve as a role model for building relationships with customers. Maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store. Perform operational functions to ensure the store meets Company guidelines. Implement visual changes and maintain store standards.

Responsibilities

• Provide exceptional customer service in the store to achieve World Class Service standards
• Serve as a role model for sales associates in sales generation and customer service by making the customer experience the priority
• Reinforce customer service principles by coaching staff on their successes and challenges
• Utilize GUEST and training resources to educate team on product, improve selling skills, and achieve business goals
• Contribute in management and store meetings, offering suggestions for associate development, sales opportunities, and organizational improvements
• Effectively perform operations functions: opens and closes the store, register, and back office management procedures
• Maintain visual standards, including merchandise presentation, signage, lighting, and general maintenance
• Monitor inventory levels and communicate discrepancies to the Assistant or General Manager
• Assume additional management responsibilities in the absence of the Assistant or General Manager
• Perform projects and assignments as directed by the Assistant or General Manager
• Comply with all Company policies and procedures
• Maintain an environment where all associates are treated fairly and with dignity and respect, in accordance with the People First Philosophy

Why you will love working at Williams-Sonoma, Inc.

• We’re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We’re at the forefront of tech and retail, redefining technology for the next generation
• We’re passionate about our internal and external clients and live the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

Qualifications

• 1-3 years retail sales experience with management experience preferred
• 1-2 years experience in home related design or visual merchandising preferred; specialty retail preferred
• Effective communication, organization and leadership skills
• Proven ability to motivate and influence others through personal actions and examples
• Ability to be mobile on the sales floor for extended periods
• Availability to work a minimum of three shifts per week, including at least three Saturdays per month and two Sundays per month, plus annual inventory and entire holiday season (November and December)
• College degree preferred or equivalent job experience
• Technical competencies as applicable
• Basic knowledge of networking or IT concepts and cloud/storage familiarity can be a plus

Physical Requirements

• Ability to lift and mobilize medium to large items, up to 75 lbs., using appropriate equipment and safety techniques

Benefits

• Discount on all Williams-Sonoma brands through multiple shopping channels
• 401(k) plan and other investment opportunities
• Paid vacations, holidays and other time-off programs
• Health benefits including health, dental and vision insurance; flexible spending accounts; leave policies; life and travel insurance; employee assistance program
• Tax-free commuter benefits
• Wellness program supporting physical, financial and emotional health
• Learning opportunities through WSI University
• Cross-brand and cross-function career opportunities
• Location-specific sample sales
• Business casual work environment
• San Francisco-based bike share program
• Volunteer time off and matching donations to qualifying nonprofit organizations
• Company-sponsored community involvement

Equal Opportunity

Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider qualified applicants with criminal histories in a manner consistent with applicable laws and ordinances.