User Experience Researcher (Bangkok-based, Relocation provided) Job at Agoda in

Overview User Experience Researcher (Bangkok-based, Relocation provided) — Bangkok, Thailand. Relocation package provided to assist with employment and living arrangements in Bangkok. This role is open to worldwide candidates. UX Researchers own end-to-end planning, execution, analysis and reporting of research projects, and deliver research outputs needed by Product teams to inform strategic decisions. Research findings inform product design, user experience, market strategy and product direction at Agoda. About Agoda Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy technology that connects travelers with a global network of hotels, flights and activities. Based in Asia and part of Booking Holdings, Agoda has 7,100+ employees representing 95+ nationalities in 27 markets. We foster a diverse, creative and collaborative work environment, with a culture of experimentation and ownership. Our aim is to deliver compelling designs that create a world-class customer experience and help travel be easy and rewarding for everyone. Our purpose is Bridging the World Through Travel. This role offers a chance to contribute to this mission from Bangkok. Responsibilities Demonstrate critical thinking beyond explicit business requests and guide research objectives, hypotheses, methodology, execution, analysis and communication from end to end. Lead core end-to-end research activities and inform product teams with actionable findings. Work collaboratively in a dynamic, data-driven environment to shape product direction and user experience. Qualifications Master degree or equivalent in Computer Science, Human-Computer Interaction, Information Science, Psychology, Social Science, or related field 7+ years of relevant experience in consumer-facing business domains Strong ability to plan, scope, conduct, analyze and communicate research Experience with qualitative methods (interviews, diary studies, observations, think-aloud usability testing, etc.) Experience with quantitative research (metrics, survey design, sampling, analysis) Experience evaluating, negotiating, and working with external research vendors Ability to describe user problems and business opportunities using quantitative and qualitative data Strong storytelling and communication skills; able to engage business, design, and engineering stakeholders in English Collaborative, thrives in a fast-paced, data-driven environment Collaboration & Communication Drive cross-discipline collaboration through research insights Collaborate efficiently with researchers and other disciplines with clear ownership and commitments Communicate clearly and concisely, tailoring style for different audiences Equality & Compliance Equal Opportunity Employer. Agoda is committed to diversity and inclusion and offers equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other protected characteristics. We will keep your application on file and you may request removal of your details. For more details, please read our privacy policy. Disclaimer: We do not accept unsolicited third-party representations. If we receive unsolicited CVs, we reserve the right to contact and hire directly without paying a recruitment fee. Note: This refined description maintains the essential job information and improves readability while adhering to formatting rules. #J-18808-Ljbffr