Marketing Concierge Job at Hilton Grand Vacations in Honolulu

Overview

Join to apply for the Marketing Concierge role at Hilton Grand Vacations.

New Marketing Concierge may be eligible for sign on bonus up to $1500 based on your experience. We are seeking individuals with a positive outlook and the dedication to make things happen. Come and help guests make wonderful memories by enjoying vacations and driving company success by educating our guests on our outstanding products. This could be the right opportunity for your career!

Compensation and Benefits

• Pay rate is $17 per hour, plus commission and bonuses governed by a compensation plan. Marketing Concierge have targeted annual earnings of $80,000 per year, with some Team Members earning substantially more based on their individual performance.
• Day One Team Member Benefits.
• PTO that allows for adventure, rest, relaxation, or recuperation.
• Recognition Program and Rewards.
• Access to outstanding Team Member benefits, discount travel programs and much more.
• 401(k) program with company match.
• Paid Sick Days.
• Numerous learning and advancement opportunities.
• Sign-on bonus up to $1500 based on your experience.

Why Team Members Like Working For Us

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's Americas Greatest Workplaces for Parents & Families. Over the past 30 years, the highest honor weve received is the continued loyalty of our Owners, Members and Guests. Weve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule

Our Marketing Concierge will work a flexible schedule to include weekends and holidays.

Responsibilities

• Promote and book vacation ownership presentations, previews and the sale of mini-vacation packages to eligible on-site guests and visitors.
• Provide concierge services by recommending local dining experiences and attractions to guests while communicating Hilton Grand Vacations ownership opportunities.
• Distribute approved promotional information and provide excellent customer service to all guests while projecting a professional company image.
• Assist in the implementation and tracking of current and future marketing programs according to the standards of integrity adhered to by Hilton Grand Vacations.

Minimum qualifications and experience

• Strong professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone.
• Basic computer proficiency with the ability to learn.
• Ability to multi-task and balance priorities.
• Ability to work a flexible schedule including evenings, holidays, and weekends.
• Proficiency in English (speak, read, write).
• High School diploma or equivalent.
• Preferred candidate to be located in Hawaii.

Preferred capabilities and distinctions

• Detailed understanding of the island of Oahu with ability to explain activities, restaurants, and destinations throughout the island.
• Previous experience working in a commission based sales or marketing environment.

Equal Opportunity

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality

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