Giga
Experience: 3+ years
Salary: $150K – $230K • Offers Equity
About GigaML At Giga, we’re revolutionizing enterprise customer support by deploying AI agents that resolve over 1 million customer tickets monthly via voice and chat. Industry leaders like Postman and Zepto (YC’s fastest-growing company) trust our AI to navigate complex, real-world conversations with clarity, accuracy, and scalability.
With multi-year contracts secured and strong investor backing from YC President Garry Tan, Nexus Venture Partners, and other top investors, we’re scaling fast to meet skyrocketing demand.
Why Join Us? Impact: Help build the future of Voice AI by connecting cutting-edge products to real-world enterprise problems.
Growth: Be mentored by seasoned leaders, with ample opportunity for career acceleration.
Culture: Join a fast-paced, high-ownership team that values grit, initiative, and team spirit.
Innovation: Contribute to a category-defining company at the forefront of AI technology.
About the Role We’re looking for a Senior Designer with strong creative instincts and a proven ability to translate business goals into impactful design. This role blends product, video, UI/UX, and marketing design to define our brand & product identity across platforms. You’ll work directly with the founding team to tell Giga’s story through visual content and product design.
What You’ll Do Video Production: Craft compelling videos for marketing campaigns, case studies, and launches
Product Design: Own the design of our website, dashboards, and other digital products
Customer Interviews: Understand our customer needs to iterate our product based on feedback & prepare design specifications
Marketing Assets: Help with engaging social media posts, banners, and ad creatives
Branding: Ensure visual consistency across all touchpoints—internal and external
Collaboration: Partner with founders, GTM, and engineering teams to align on creative direction
Who You Are / Must-Haves 3+ years of experience in a similar creative role, preferably with B2B design
Expert in Figma and Adobe Creative Suite (Premiere Pro, After Effects, etc.)
Strong portfolio across video, UI/UX, and marketing assets
Clear communicator and independent executor
Thrive in fast-paced, high-ownership environments
Nice-to-Haves Experience working at a startup or agency
Understanding of AI or B2B SaaS products
Motion design / animation capabilities
Social media or brand storytelling experience
Perks & Benefits Competitive base salary plus equity
Full medical, dental, and vision coverage
Equinox membership
On-demand snacks, meals, and coffee to keep you fueled
Interview Process Intro call with recruiting lead (20 min)
Call with CTO (15 min)
Portfolio walkthrough + design jam (45 min)
On-site working session / trial day
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