State Street
Global Head Communication Surveillance, Vice President, Hybrid
State Street, Clifton, New Jersey, us, 07015
Overview
The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks. This role can be performed in a hybrid model, balancing work from home and office to match role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA. What You Will Be Responsible For
As Vice President, Compliance – Global Communication Surveillance you will be responsible for: Global Surveillance Leadership
Lead multi-regional surveillance teams across North America, EMEA, and APAC Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class surveillance tools Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the Code of Conduct
Ethics & Conduct Escalation
Serve as the primary escalation point for flagged communications involving potential breaches of the Code of Conduct Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions Maintain referral logs and ensure compliance with escalation protocols and audit requirements
What We Value
These skills will help you succeed in this role Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication Capable of producing high quality final work and solutions under strict regulatory or management deadlines Ability to take ownership and initiative, to negotiate, influence and build consensus, and successfully navigate within a demanding global financial institution Policy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines Reporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes Stakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals Represent the surveillance function in strategic planning forums and regulatory engagements Training & Development
Lead onboarding, training, and certification programs for surveillance staff Support succession planning and team transitions through structured coverage models and documentation Promote a culture of compliance and continuous improvement across the surveillance organization Champion State Street’s Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans Education & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions Demonstrated ability to navigate a highly matrixed global organization, building cross-functional partnerships to drive task completion and strategic outcomes Proven leadership in managing global teams and cross-border operations Deep understanding of surveillance platforms, regulatory frameworks, and financial markets Strong analytical, communication, and stakeholder management skills Bachelor’s degree required; MBA preferred What We Offer
Wide range of benefits, including: Medical, Prescription Drug, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), Dental, Vision, Employee-Paid Life and AD&D Insurance, Employee-Paid Long-Term Disability, Critical Illness Insurance, Accident Insurance & Hospital Indemnity Insurance, Business Travel Accident Insurance, Short-Term Disability, Identity Theft Protection, Legal Benefits, BeWell Programme, Paid Time Off, Employee Assistance Program (EAP), Salary Savings Program Salary Range
$110,000 - $177,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Job ID: R-776876
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The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks. This role can be performed in a hybrid model, balancing work from home and office to match role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA. What You Will Be Responsible For
As Vice President, Compliance – Global Communication Surveillance you will be responsible for: Global Surveillance Leadership
Lead multi-regional surveillance teams across North America, EMEA, and APAC Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class surveillance tools Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the Code of Conduct
Ethics & Conduct Escalation
Serve as the primary escalation point for flagged communications involving potential breaches of the Code of Conduct Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions Maintain referral logs and ensure compliance with escalation protocols and audit requirements
What We Value
These skills will help you succeed in this role Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication Capable of producing high quality final work and solutions under strict regulatory or management deadlines Ability to take ownership and initiative, to negotiate, influence and build consensus, and successfully navigate within a demanding global financial institution Policy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines Reporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes Stakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals Represent the surveillance function in strategic planning forums and regulatory engagements Training & Development
Lead onboarding, training, and certification programs for surveillance staff Support succession planning and team transitions through structured coverage models and documentation Promote a culture of compliance and continuous improvement across the surveillance organization Champion State Street’s Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans Education & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions Demonstrated ability to navigate a highly matrixed global organization, building cross-functional partnerships to drive task completion and strategic outcomes Proven leadership in managing global teams and cross-border operations Deep understanding of surveillance platforms, regulatory frameworks, and financial markets Strong analytical, communication, and stakeholder management skills Bachelor’s degree required; MBA preferred What We Offer
Wide range of benefits, including: Medical, Prescription Drug, Health Savings Account (HSA), Flexible Spending Accounts (FSAs), Dental, Vision, Employee-Paid Life and AD&D Insurance, Employee-Paid Long-Term Disability, Critical Illness Insurance, Accident Insurance & Hospital Indemnity Insurance, Business Travel Accident Insurance, Short-Term Disability, Identity Theft Protection, Legal Benefits, BeWell Programme, Paid Time Off, Employee Assistance Program (EAP), Salary Savings Program Salary Range
$110,000 - $177,500 Annual The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ. Job Application Disclosure: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Job ID: R-776876
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