Gusto
Overview
Senior Staff Product Designer, Payments & Risk Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. About the Role As a Senior Staff Product Designer on Gusto’s Payments and Risk Platform, you’ll design seamless and consistent money movement experiences across all of Gusto’s products and services, while building trust and ensuring safety by developing intuitive systems that prevent, mitigate, and resolve fraudulent activity. You’ll collaborate closely with cross-functional teams and other product groups, set a bold vision, define long-term strategy, and ship high-impact features that improve our offerings. A key part of your role is ensuring everything we design operates reliably at scale. If you’re a systems thinker who thrives in ambiguity, can simplify the complex, and consistently delivers customer impact, we’d love to meet you. Team & What You’ll Do
The Payments and Risk Platform is the foundation of Gusto’s success. We ensure money moves securely between businesses, partners, employees, government entities, and Gusto itself. We are re-architecting our core payments platform to move money faster and more efficiently while safeguarding the platform against fraud, improving false positives, and building infrastructure for credit underwriting and collections. Here’s what you’ll do day-to-day: Define and drive a long-term UX vision for your product area, aligned with Gusto’s strategic objectives. Influence product strategy, roadmap development, team OKRs, and project direction as a key decision-maker. Balance speed with strategic foresight, delivering urgent improvements while elevating the long-term customer experience. Collaborate with research to uncover deep user insights that inform design decisions. Contribute to Gusto’s product design leadership by sharing expertise and shaping design excellence. Champion and evolve our design system and platform standards, applying them rigorously and identifying opportunities for improvement. What We’re Looking For
10+ years of product design experience with a track record of leading design direction across complex, high-leverage product areas. History of shaping product strategy and driving design execution, delivering simple experiences in complex or technical domains—ideally in platform or services contexts, with an understanding of AI in design. Ability to partner with Product and Engineering, translating technical constraints into superior customer outcomes. Holistic thinker designing cohesive customer journeys across digital products and human support, with a high bar for quality and impact. Comfort thriving in ambiguity, leading through action, and prioritizing tangible customer impact. Collaborative leader who brings strong opinions and helps teams align efficiently. Passion for Gusto’s mission and empowering small businesses through financial tools. Compensation & Perks
We offer competitive compensation with equity-based compensation. The cash compensation range for this role is $172,000/yr to $215,000/yr in Denver and most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer depends on experience and may vary. Gusto has offices in Denver, San Francisco, and New York City. Employees in those locations are expected to work from the office on designated days (approximately 2-3 days per week). Office expectations also apply to Symmetry, Gusto’s subsidiary in Scottsdale. Some locations and remote arrangements may differ; please confirm during the interview process. We are an equal opportunity employer and we do not discriminate based on race, color, religion, national origin, age, sex, disability, or other protected characteristics. We provide reasonable accommodations for qualified individuals during the application process and employment. If you require an accommodation, please let us know. For more information, please view Gusto’s Total Rewards Approach and compensation philosophy.
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Senior Staff Product Designer, Payments & Risk Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 400,000 businesses nationwide. Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy. About the Role As a Senior Staff Product Designer on Gusto’s Payments and Risk Platform, you’ll design seamless and consistent money movement experiences across all of Gusto’s products and services, while building trust and ensuring safety by developing intuitive systems that prevent, mitigate, and resolve fraudulent activity. You’ll collaborate closely with cross-functional teams and other product groups, set a bold vision, define long-term strategy, and ship high-impact features that improve our offerings. A key part of your role is ensuring everything we design operates reliably at scale. If you’re a systems thinker who thrives in ambiguity, can simplify the complex, and consistently delivers customer impact, we’d love to meet you. Team & What You’ll Do
The Payments and Risk Platform is the foundation of Gusto’s success. We ensure money moves securely between businesses, partners, employees, government entities, and Gusto itself. We are re-architecting our core payments platform to move money faster and more efficiently while safeguarding the platform against fraud, improving false positives, and building infrastructure for credit underwriting and collections. Here’s what you’ll do day-to-day: Define and drive a long-term UX vision for your product area, aligned with Gusto’s strategic objectives. Influence product strategy, roadmap development, team OKRs, and project direction as a key decision-maker. Balance speed with strategic foresight, delivering urgent improvements while elevating the long-term customer experience. Collaborate with research to uncover deep user insights that inform design decisions. Contribute to Gusto’s product design leadership by sharing expertise and shaping design excellence. Champion and evolve our design system and platform standards, applying them rigorously and identifying opportunities for improvement. What We’re Looking For
10+ years of product design experience with a track record of leading design direction across complex, high-leverage product areas. History of shaping product strategy and driving design execution, delivering simple experiences in complex or technical domains—ideally in platform or services contexts, with an understanding of AI in design. Ability to partner with Product and Engineering, translating technical constraints into superior customer outcomes. Holistic thinker designing cohesive customer journeys across digital products and human support, with a high bar for quality and impact. Comfort thriving in ambiguity, leading through action, and prioritizing tangible customer impact. Collaborative leader who brings strong opinions and helps teams align efficiently. Passion for Gusto’s mission and empowering small businesses through financial tools. Compensation & Perks
We offer competitive compensation with equity-based compensation. The cash compensation range for this role is $172,000/yr to $215,000/yr in Denver and most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer depends on experience and may vary. Gusto has offices in Denver, San Francisco, and New York City. Employees in those locations are expected to work from the office on designated days (approximately 2-3 days per week). Office expectations also apply to Symmetry, Gusto’s subsidiary in Scottsdale. Some locations and remote arrangements may differ; please confirm during the interview process. We are an equal opportunity employer and we do not discriminate based on race, color, religion, national origin, age, sex, disability, or other protected characteristics. We provide reasonable accommodations for qualified individuals during the application process and employment. If you require an accommodation, please let us know. For more information, please view Gusto’s Total Rewards Approach and compensation philosophy.
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