Vice President-Business Line Manager - Service Marketing & Operations

Overview

As a Vice President-Business Line Manager for Service Marketing and Operations at Atlas Copco, you will play a pivotal role in achieving accelerated and profitable growth of the business line through market share gains. You will work collaboratively with your team to create and execute marketing and service operations plans to secure growth of the business, deliver annual sales targets, gain market share and provide best in class products and solutions for our customers. You will report to the President/General Manager of Power Technique North America LLC.

Responsibilities

• Build, develop and lead a team of high performing service marketing and operations professionals.
• Take full responsibility for the P&L and Balance sheet for the Service business.
• Prepare for and participate in business review meetings (BRMs) and company review meetings (CRMs).
• Take senior management responsibility for the development and communication of marketing materials, price strategies, and sales support tools.
• Monitor competitor activity and adjust business strategies accordingly.
• Enhance E-Commerce and digital strategy for the business.
• Participate in trade shows and industry events.
• Ensure compliance with safety and quality policies.
• Monitor customer satisfaction.
• Collaborate with other Business Line Managers to assure "total solution" concepts for driving sales.
• Drive efficiency and digitalization of the sales process.
• Monitor the organization, efficiency and utilization of service technicians in the company's service centers.
• Maintain appropriate business forecasts and secure product supply to support sales growth.
• Identify potential M&A targets, lead due diligence processes and actively support the integration.

Qualifications

To succeed, you will need

• A bachelor's degree in engineering, business administration, marketing or similar.
• 10 years of relevant experience in direct sales, product management and dealer-distributor management.
• A strong technical knowledge of the aftermarket product range and service operations.
• Proven ability to build up new business segments - channel to market.
• Strong leadership capabilities, with a proven track record of fostering team collaboration and achieving operational targets.

Benefits

• A culture built on trust and accountability where every member feels valued.
• Opportunities for lifelong learning and career advancement within a dynamic work environment.
• Innovative projects driven by passionate individuals who are motivated to make a difference.
• Comprehensive compensation and benefits package designed with you in mind.
• Commitment to your health, well-being, and work-life balance, promoting a positive workplace culture.

Job location

This position is located in Rock Hill, SC. Depending on your preference and our operational needs, you may have the flexibility to work in one of the following arrangements:

• Option 1: On-Site This role requires you to be present at our Rock Hill office. You will work closely with your team to foster collaboration and innovation.
• Option 2: Hybrid You can enjoy a hybrid arrangement, splitting your time between our Rock Hill office and remote work, thus accommodating your work style and preferences.
• Option 3: Remote This role offers full flexibility by allowing you to operate remotely from your preferred location while being backed with necessary resources and support.

Contact information

Talent Acquisition Team: Brenda Bolduc

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