University of Maryland, Baltimore (UMB) is hiring: Web User Experience Designer

Overview

Join to apply for the Web User Experience Designer role at University of Maryland, Baltimore (UMB). The University of Maryland, Baltimore Office of Communications and Public Affairs is recruiting for a Web User Experience (UX) Designer (IT Web Developer).

This position is responsible for the design and development of user-centered websites and web-based applications, ensuring alignment with University standards and best practices in user experience. The Web UX Designer applies a variety of techniques and tools to conduct user research, define information architecture, and create wireframes, prototypes, and mockups that improve navigation and overall site usability.

Primary Duties

• Analyzes and restructures existing websites to improve navigation, usability, and overall information architecture.
• Conducts UX research (e.g., usability testing, card sorting, surveys, and stakeholder interviews) to inform design decisions and validate user needs.
• Develops content inventories, sitemaps, wireframes, and prototypes to effectively communicate user interaction and site architecture.
• Designs intuitive navigation systems and content structures that improve user journeys and bring clarity to complex websites.
• Uses the University’s Content Management System (CMS) to design, update, and maintain site structures.
• Collaborates with stakeholders to align restructuring with strategic goals, content priorities, and accessibility requirements.
• Supports multiple UX projects simultaneously, ensuring deliverables are completed on time, within scope, and to a high standard of quality.
• Performs other duties as assigned.

Education

Bachelor's degree in Information Technology, Computer Science, Systems Administration, Computer Engineering, or a related field.

Experience

Minimum experience requires knowledge of at least one structured programming language and relational database management systems. Familiar with a variety of the field's concepts, practices, and procedures (i.e., HTML, CSS, JavaScript/VBScript, ASP, PHP, .NET, Perl, Python, and Index Server).

Preferred Experience

• Experience in user experience (UX), information architecture, or interaction design preferred.
• Proficiency in wireframing and prototyping tools (e.g., Figma, Sketch, Adobe XD, or similar) preferred.
• Experience designing and testing navigation systems for higher education or large organizations preferred.
• Experience with web analytics tools such as Google Analytics to gather insights and inform design preferred.

Knowledge, Skills, And Abilities

• Strong understanding of UX principles, information architecture, and user-centered design practices.
• Familiarity with HTML, CSS, and CMS environments.
• Ability to conduct and analyze UX research to inform decisions and improve usability.
• Ability to communicate complex ideas clearly through diagrams, flows, and structured documentation.
• Strong consultative and collaboration skills for assessing user needs and working with stakeholders.
• Familiarity with accessibility standards (e.g., WCAG) and responsive design best practices.

Preferred Knowledge, Skills, And Abilities

• Proficiency in UI/visual design, including layout, typography, and use of color to support usability and brand consistency.
• Ability to design and maintain component-based design systems in tools such as Figma or Sketch.
• Knowledge of content strategy and content modeling.

Hiring Range

$71,000 - $82,000, commensurate with education and experience.

Equal Employment Opportunity

UMB is committed to cultivating a diverse and inclusive workforce and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, ancestry or national origin, sex, pregnancy or related conditions, sexual orientation, gender identity or expression, genetic information, physical or mental disability, marital status, protected veteran's status, or any other legally protected classification.

Accommodation

If you anticipate needing a reasonable accommodation for a disability under the Americans With Disabilities Act (ADA), during any part of the employment process, please submit a UMB Job Applicant Accommodation Request. You may also contact HRDiversity@umaryland.edu. Please note that only inquiries concerning an ADA request for reasonable accommodation will be responded to from this email address.

Discrimination Notice

The University of Maryland, Baltimore prohibits sex discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. Read the UMB Notice of Non-Discrimination for more information.

Job Details

Job Type: Regular Exempt Staff · Full Time · Day Job

Organization: Office of the Senior Vice President for External Relations

Job Posting: Sep 19, 2025 · Unposting Date: Oct 20, 2025, 4:59:00 AM

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Design, Art/Creative, and Information Technology
• Industries: Higher Education