State Street
Global Head Communication Surveillance, Vice President, Hybrid
State Street, Quincy, Massachusetts, us, 02171
Overview
Who we are looking for
The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from: Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.
Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that ensure corporate compliance and the highest level of ethics. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
Responsibilities What you will be responsible for
Global Surveillance Leadership
Lead multi-regional surveillance teams across North America, EMEA, and APAC
Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones
Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class communication surveillance tools
Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications
Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of Conduct
Ethics & Conduct Escalation
Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of Conduct
Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context
Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions
Maintain referral logs and ensure compliance with escalation protocols and audit requirements
What we value These skills will help you succeed in this role
Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication
Capable of producing high quality and/or final work product and solutions under strict regulatory or management deadlines
Ability to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment of a leading global financial institution
Policy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation
Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines
Reporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports
Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes
Stakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls
Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals
Represent the communication surveillance function in strategic planning forums and regulatory engagements
Training & Development
Lead onboarding, training, and certification programs for surveillance staff
Support succession planning and team transitions through structured coverage models and documentation
Promote a culture of compliance and continuous improvement across the surveillance organization
Champion State Street’s Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans. ERGs foster inclusion, professional growth, and cross-functional collaboration, contributing to a more engaged and diverse workforce
Education & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions
Demonstrated ability to navigate a highly matrixed global organization, building cross-functional partnerships to drive task completion and strategic outcomes
Proven leadership in managing global teams and cross-border operations
Deep understanding of surveillance platforms, regulatory frameworks, and financial markets
Strong analytical, communication, and stakeholder management skills
Bachelor’s degree required; MBA preferred
What we offer Wide range of benefits, including:
Medical
Prescription Drug
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Dental
Vision
Employee-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Employee-Paid Long-Term Disability
Critical Illness Insurance
Accident Insurance & Hospital Indemnity Insurance
Business Travel Accident Insurance
Short-Term Disability
Identity Theft Protection
Legal Benefits
BeWell Programme
Paid Time Off
Employee Assistance Program (EAP)
Salary Savings Program (SSP)
Salary Range:
$110000 - $177500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr
The Vice President, Communication Surveillance Compliance is a leadership role responsible for the strategic direction, execution, and oversight of State Street’s global communication surveillance program. This role spans multiple jurisdictions and business lines - including State Street Markets and State Street Global Treasury - and ensures compliance with internal conduct standards and regulatory expectations. The incumbent serves as the enterprise subject matter expert (SME) for communication surveillance and leads globally distributed teams in identifying, escalating, and remediating financial crime risks.
This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements. Our standard hybrid model is 4 days on site and 1 day remote. Preferred location is Boston or Quincy, MA. We will also consider applicants from: Stamford, CT; Princeton and Clifton, NJ; Berwyn, PA.
Why this role is important to us The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. To make that happen we need teams like yours to help navigate employees and the organization as a whole. In your role you will strive for cutting-edge solutions, that ensure corporate compliance and the highest level of ethics. Join us if making your mark in the financial services industry from day one is a challenge you are up for.
Responsibilities What you will be responsible for
Global Surveillance Leadership
Lead multi-regional surveillance teams across North America, EMEA, and APAC
Assign regional officers-in-charge and ensure continuity of coverage and task ownership across time zones
Oversee surveillance operations for State Street Markets and State Street Global Treasury, ensuring alignment with business-specific risk profiles
Surveillance Execution & Technology Enablement
Direct daily and monthly reviews of electronic communications (email, voice, chat, collaboration platforms) while utilizing best-in-class communication surveillance tools
Implement and optimize AI-driven surveillance tools to enhance detection of market abuse, conduct violations, and off-channel communications
Maintain and evolve lexicons targeting market misconduct (e.g., insider trading, manipulation, MNPI exposure) and breaches of the State Street Standard of Conduct
Ethics & Conduct Escalation
Serve as the primary escalation point for flagged communications involving potential breaches of the State Street Code of Conduct
Initiate and document referrals to Ethics, Global Human Resources, Compliance, and other internal partners, ensuring timely and complete handoff of relevant evidence and context
Collaborate with the Conduct Standards Committee to support investigations, findings, and remediation actions
Maintain referral logs and ensure compliance with escalation protocols and audit requirements
What we value These skills will help you succeed in this role
Strong abilities in analytical thinking, problem solving, research, time management, and verbal and written communication
Capable of producing high quality and/or final work product and solutions under strict regulatory or management deadlines
Ability to take ownership and initiative, to negotiate, influence and build consensus and successfully navigate within a demanding and international environment of a leading global financial institution
Policy Governance & Risk Management
Develop, certify, and maintain surveillance policies, control descriptions, and procedural documentation
Lead remediation efforts for backlog reduction, SLA alignment, and risk mitigation across business lines
Reporting & Analytics
Design and manage global reporting frameworks for operational metrics, daily dashboards, monthly summaries, and quarterly executive reports
Standardize and automate reporting across business units and regions, ensuring transparency and consistency in surveillance outcomes
Stakeholder Engagement & Governance
Act as the Market Surveillance SME in business oversight committees, providing expert guidance on surveillance trends, risks, and controls
Liaise with Compliance, Risk, Legal, Technology, and Business Unit leaders to align surveillance practices with enterprise goals
Represent the communication surveillance function in strategic planning forums and regulatory engagements
Training & Development
Lead onboarding, training, and certification programs for surveillance staff
Support succession planning and team transitions through structured coverage models and documentation
Promote a culture of compliance and continuous improvement across the surveillance organization
Champion State Street’s Employee Resource Groups (ERGs) by encouraging team participation and integration into development plans. ERGs foster inclusion, professional growth, and cross-functional collaboration, contributing to a more engaged and diverse workforce
Education & Preferred Qualifications
Minimum of 10 years of experience in compliance, financial crimes, market surveillance, or related regulatory functions
Demonstrated ability to navigate a highly matrixed global organization, building cross-functional partnerships to drive task completion and strategic outcomes
Proven leadership in managing global teams and cross-border operations
Deep understanding of surveillance platforms, regulatory frameworks, and financial markets
Strong analytical, communication, and stakeholder management skills
Bachelor’s degree required; MBA preferred
What we offer Wide range of benefits, including:
Medical
Prescription Drug
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Dental
Vision
Employee-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Employee-Paid Long-Term Disability
Critical Illness Insurance
Accident Insurance & Hospital Indemnity Insurance
Business Travel Accident Insurance
Short-Term Disability
Identity Theft Protection
Legal Benefits
BeWell Programme
Paid Time Off
Employee Assistance Program (EAP)
Salary Savings Program (SSP)
Salary Range:
$110000 - $177500 Annual
The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.
Job Application Disclosure:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#J-18808-Ljbffr