National Community Renaissance
National Community Renaissance is hiring: Legal Community Manager in Pomona
National Community Renaissance, Pomona, CA, US
Together, we transform lives and communities!"
National Community Renaissance (CORE) is seeking an Apartment Community Manager I to join our property management team. CORE is one of the nation's largest non-profit affordable housing developers with over a 30-year track record in community revitalization. We transform the economic and social future of communities by building quality, affordable housing combined with best practice social services to improve the self-sufficiency of our residents.
National Community Renaissance offers a comprehensive benefit package including, medical, dental, vision, 401(k) plan with match, Life Insurance, LTD, FSA, paid holidays, vacation, and sick time.
National Community Renaissance is committed to first class management of our properties which transforms their neighborhoods and the lives of our residents. The Community Manager I is the front line in implementing our vision.
The Community Manager I is responsible for:
* Working in partnership with Hope Through Housing to develop and deliver social programs for our residents and the neighborhood;
* Must assume proactive behavior and measures in order to properly represent National Community Renaissance and build relationships in the community.
The Community Manager I reports to the Regional Manager, Area Manager, or Senior Community Manager. The Community Manager I directs and supervises 1-2 on-site personnel and and/or temporary resources.
Ensure resident files and Yardi data are maintained in accordance with Compliance and Property Management policies and regulations.
* Review and approve all resident notices pertaining to recertification.
* Ensure applications for housing are processed in accordance with properties' affordable housing covenants.
* Property Operations
* Handle marketing and advertising for vacancies in accordance with properties' Affirmative Fair Housing Marketing Plan.
* Ensure that all appropriate notices are remitted to residents in a timely manner and are completed and served within the requirements set forth in the lease.
* Conducts monthly site inspections and prepares report for management.
* Manage office supply inventory and work closely with Resident Services to ensure maintenance supplies are purchased in a timely manner and in accordance with the approved budget.
* Work cohesively with resident services staff to ensure vacancies turn times are met in accordance with company policy.
* Ensure work orders are processed in Yardi within established timelines.
Financial
* Accurately account for and balance petty cash in accordance with company policies and procedures.
* Prepare deposits for banking and posts resident payments into Yardi within timelines established by management.
* Prepare management required month end reports.
* Manage account receivables and ensure past resident balance due receivables are turned over to collection agencies.
* Keeps resident ledgers accurate and works diligently with accounting to resolve any errors.
Management of 1-2 on-site office employees and/or maintenance employees which includes: interviewing, training, timekeeping, performance evaluations and disciplinary actions.
* Customer Service
* Respond to all resident complaints in a timely and professional manner.
* Create a community of caring and excitement that is contagious for our residents and noticeable to the community at large.
Resident Programs
* Designs, implements and manages appropriate resident programs and is responsible for their on-going success.
Community Relations
* Manage ongoing positive relationships with all City staff and other local representatives and social service providers.
Must attend Company sponsored events that relate to the development of the team, which, from time to time, may include overnight stays at locations away from the employee's home.
* Ability to build and deliver specialized programs appropriate to the residents of the community.
* Must be organized and proficient at time management.
* Proficient in English language in verbal and written communications.
* Demonstrate initiative, personal awareness, professionalism, integrity and exercise confidentiality in all areas of performance.
Must be able to pass company sponsored Tax Credit Certification class within the first year of employment. Minimum two years working in a customer service environment.
* Financial management.
* Microsoft Office Products such as Word, Excel, and Outlook.
* Yardi property management accounting software is preferred.
5-7 hours of sitting, reading and typing on a daily basis.
* Up to 6 hours of continuous walking for 1-3 continuous days during property inspections.
* Operate computer and office equipment.
* NATIONAL COMMUNITY RENAISSANCE IS AN EQUAL OPPORTUNITY EMPLOYER!