PBX Operator-Communication PBX Job at Eisenhower Medical Center in Rancho Mirage

Located in the heart of the Coachella Valley, you have access to resort-style living and world-class amenities throughout Southern California.

• Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
• Answers all telephones that ring in PBX with proper scripting and routes calls to the proper destination.
• Answers incoming calls and places outgoing calls with speed and accuracy.
• Responsible for initiating all overhead paging.
• Responds to emergency alarms and codes with speed and accuracy.
• Expedites fire alarms, drills, and testing.
• Abides by all Departmental and EMC Policies.
• Must be flexible to work any shift or day as requested by supervisor.
• Keeps all records accurate and legible.
• Coordinates Heliport arrivals with Security and Nursing Supervisor.
• Pages Physicians and staff members as appropriate and calls in staff as required.
• Assists with initial training new staff as needed.
• Helps families with their needs and directs them to their proper sources even if extra time is required.
• Maintains and activates base radio communications with security and Maintenance departments.
• Takes and relays messages for answering service accounts when they are out of office or after hours.
• Obtains interpreter Via AT&T Language line when required.
• Responsible for Departmental keys throughout the hospital and gives keys only to authorized personnel.
• Assists Morgue releases by obtaining verbal release from nurse staffing for mortuary and contacting Security to assist mortuary with removal.
• Keeps up to date on the latest changes, letters, and special notices at the beginning of their shift.
• Keeps record and supply of loaner pagers.
• Actively participates in departmental decisions by participating in routine meetings and offering input to the decision making process.
• Responds to all calls with a pleasant voice and attitude.
• Performs other duties as requested.
• Written and verbal communication skills
• Ability to work alone
• Subject to irregular hours, rotating shifts

Eisenhower Health offers a generous benefits package and a matched retirement plan.

Employees are eligible to participate in a benefits program designed to make a difference for you and your family.

From the beginning, this organization formed a culture based on strong values, commitments and a passion for service and professional excellence.

What Our Nurses Say

One of my very favorite things about working at Eisenhower Health is the culture on inclusivity that we have and a strong base for evidence-based practice.

Lori

One of the greatest things about working as a nurse at Eisenhower Health is how much support you get from Administration. We keep on improving the process here. It's a fantastic place to work.

My favorite thing about working at Eisenhower Health is the camaraderie within my unit and with the different departments.