Senior Manager, Operations - Creator Platform Job at Rockstar Games in New York

Senior Manager, Operations - Creator Platform

Base pay range

$115,600.00/yr - $183,400.00/yr

Overview

At Rockstar Games, we create world-class entertainment experiences. Become part of a team working on some of the most rewarding, large-scale creative projects in an inclusive, highly-motivated environment where you can learn and collaborate with talented people in the industry. This is a full-time, in-office position based out of Rockstar’s NYC headquarters in Downtown Manhattan.

Responsibilities

• Lead the end-to-end integration of the Creator Platform’s operations with Rockstar / Take-Two compliance, customer experience, trust & safety, security, legal and compliance teams.
• Build and implement scalable workflows for creator support, moderation, and compliance, taking a hands-on role in early phases while laying the foundations for operational maturity.
• Own creator-related publishing topics, including localization, ratings, submissions, and related processes.
• Devise and maintain key operational benchmarks to track ongoing operational efficiency, health, and platform risks, with an eye towards ongoing improvement.
• Partner with engineering, product, and community teams to advocate for new and expanded tooling in support of operational improvements, policies and player safety standards.
• Mentor and grow a team passionate about creator operations, establishing procedures for scaling as the platform grows.

Qualifications

• 5+ years of experience in operations, live service management, compliance, or related functions, ideally within gaming, technology, or creator platforms.
• Hands-on builder with the ability to deliver operational tasks while designing structures for long-term scale.
• Experience developing, piloting, and scaling operational workflows.
• Experience partnering with legal, compliance, or trust & safety teams on policy enforcement and operational implementation.
• Strong understanding of UGC (user-generated content), modding communities, or live-service operations.
• Familiarity with ticketing and workflow systems (e.g., Zendesk, Jira), workflow automation, and escalation practices.

Pluses

• Ability to tailor communication style to technical and non-technical audiences.
• Experience with compliance, trust & safety, or moderation operations.
• Passion for Rockstar Games and its creator/modding community.

How To Apply

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Equity, Pay, and Benefits

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. Reasonable accommodations are provided to qualified applicants during the recruitment process and to qualified employees to enable them to perform their roles. Details of participation in benefit plans will be provided if an offer is made. The total compensation package may include a base salary, bonus and/or equity, plus medical and other benefits. The base pay range for this position is listed as $115,600—$183,400 USD and may vary based on location, market factors, and individual qualifications.

Additional Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Computer Games

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