La2050
Door of Hope is a Christian, faith-based nonprofit that equips families facing homelessness to rebuild their lives.
About this job Reporting directly to the Chief Development Officer, the Communications Manager oversees the organization’s promotion and advertising efforts to widen our outreach, improve awareness of mission effectiveness among supporters, and increase donor engagement. A savvy communicator with a donor-centered approach, you will be responsible for “championing” our work in telling the Door of Hope story and how it is messaged in both written and verbal communications.
You will create and manage a cohesive marketing strategy ensuring that all digital and print projects are being planned and executed to meet deadlines. In addition, the Communications Manager will supervise and provide direction to the Marketing & Design Specialist to ensure deliverables align with DOH’s mission, vision and marketing brand.
Hours
40 hours per week, Monday through Friday, occasional overtime
4 days in-office in Pasadena, Fridays work from home
An occasional weekend or evening, as needed
Expected compensation (depending on experience): $75,000-$90,000
Competitive benefits package including
Paid PTO: 12 sick days, 13 holidays, 10 vacation days (increases over tenure), 5 jury duty days, up to 5 bereavement days
Health Insurance: we cover 100% of your premium on our Kaiser Gold HMO, Anthem HMO, and +Anthem PPO Plans
We cover 50% of your dependents’ premium for our health insurance plan
Employer contribution to employee’s dental and vision premiums
Therapy Subsidy
Prepare all copy for fundraising & marketing materials, and integrate copy into well-designed content, including but not limited to the following:
Annual and quarterly donor reports
Fundraising appeals (2-3 times per year)
Newspaper coverage (2-3 times per year)
Social media posts (3-5 times/week)
Electronic donorversery cards
Thank you and receipt letters
Marketing collateral (e.g., brochures, thank you cards, etc.)
Hope Stories - ongoing for a variety of use (2-3 per times per month)
Planning and Strategy
Create and manage annual marketing and communications strategy to maximize cohesive messaging between various platforms, including a communications calendar for digital platforms.
Create and maintain brand guidelines and compliance across organization
Create and manage the annual marketing budget to ensure expenditures are compliant with approved amounts.
Establish, monitor and assess Communication/Marketing KPIs across all digital and print platforms, adjusting strategy accordingly.
Project Management Duties
Design
Own aspects of visual storytelling design, such as the Door of Hope website (depending on capacity and aptitude)
Depending on the workload and capacity of the Marketing & Design Specialist, design digital assets such as social media graphics, web banners, and electronic cards (e.g., donorversery, thank-you) and ensure integration of well-designed content across all platforms, including social media, email, and print materials.
Develop segmentation for relevant outreach (e.g., fundraising appeals) to create a personalized touch to mass communications. Monitor results to discern effectiveness.
Serve as primary liaison with the printer for large segmented projects to ensure accuracy.
Produce Events
Drive concept, theme and supporting ancillary items to create a compelling appeal
In collaboration with a videographer, produce all video content, about 6 videos per year. Examples: identify interviewees, conduct interviews, obtain appropriate b-roll, edit.
Draft and/or edit program scripts, as needed.
Execute all event-related content – invite, programs, party favors, etc.
Marketing & Design Specialist Oversight
Supervise and provide direction to the Marketing & Design Specialist to ensure deliverables align with DOH’s mission, vision and marketing brand. Specifically:
Ensure designs are compelling and consistent with brand
Ensure effective website oversight and updating, as appropriate
Ensure effective and compelling social media posts (3-5 times per week) with appropriate diversity of messaging
Assess engagement and effectiveness of digital strategy (e.g., monthly reporting).
Other
Seek opportunities to tell the Door of Hope story through the eyes of families, donors and staff via different approaches
Proactively work with CDO to create online cultivation journeys for various constituent groups
Other marketing and communications tasks that may come up from
Qualifications A minimum of 2-4 years of relevant communications and copywriting experience
Non-profit development or marketing experience, preferred
2 years of supervisory experience, preferred
Excellent and proven communication skills, especially the ability to tell the Door of Hope story in writing
Demonstrated excellence in organizational skills
Relationally savvy, effective at building relationships, strong verbal communication
Creative self-starter with growth and learning mindset
Computer Skills: fluency in GSuite or MS365, MS Excel, Word, and PowerPoint
Familiarity with Adobe design software, Canva and WordPress preferred
Bachelor’s Degree or equivalent experience required
To apply Please submit your application via the direct link. We ask that you include both your resume and a cover letter.
In your cover letter, please address:
1. Your understanding of our mission and faith-based nature
2. Why you are specifically interested in this position
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