HM Electronics is hiring: Staff UX Designer, Temporary 6 months in Carlsbad

HM Electronics Job Category: Product Development Requisition Number: STAFF003653 Location: Carlsbad, CA 92010, USA Job Details Description HME has been creating innovative products for the drive-thru and pro-audio industries since 1971. HME has a team environment with a culture of collaboration, learning, and growth. With subsidiaries located in California, Missouri, Canada, UK, India, and China, companies around the world depend on HME for clear, reliable communication solutions. The company has set the standard for drive-thru headsets and timer systems in the QSR industry and develops professional audio equipment used in events such as the Olympic Games. At HME you will have the opportunity to learn and grow while developing our future products. We are currently recruiting for a Staff UX Designer, 6 month contract. What you will do in the position Conducts interviews and working sessions with QSR staff and stakeholders. Observes and documents current workflows and pain points. Creates interactive prototypes for feedback and validation. Facilitates workshops to prioritize features and improvements. Defines user stories and use cases aligned with contractual milestones. Collaborates with engineering to understand system architecture and constraints. Maps existing components and assesses integration feasibility. Documents interoperability requirements and identifies gaps. Defines navigation flows and screen/hardware relationships. Develops personas and user scenarios across diverse roles (e.g., order takers, kitchen staff, managers). Designs wireframes and workflow diagrams focused on clarity and efficiency. Applies best practices in accessibility, ergonomics, and human-computer interaction. Identifies UX risks and edge cases with mitigation strategies. Defines integration points for assembling the system from existing components. Refines prototypes iteratively based on usability testing and user feedback. Delivers comprehensive design documentation and user guides. Creates training materials and conducts knowledge transfer sessions. Recommends design-specific initiatives and epics to the product team. What you will need to succeed 8+ years of UX design experience, preferably in enterprise or operational systems Strong portfolio demonstrating user research, wireframes, and prototypes Experience with human-centered design and workflow optimization Familiarity with QSR environments is a plus Proficiency in product and design tools (e.g., Figma, Miro, Sketch, Aha!, Jira, etc.) Excellent communication and stakeholder engagement skills Fluent in English is required The posted pay range, $59.57 - $79.42 per hour, is what we reasonably expect to pay for the role. This may vary depending on experience and other factors. Benefits include tuition reimbursement; 3 weeks paid vacation in the first year, paid holidays, medical, vision, and dental coverage, pet insurance, life insurance, and 401K contributions. The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Equal Opportunity and Notice Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. We are an Equal Opportunity/Affirmative Action Employer. We encourage Minorities, Females, Disabled and Veterans to apply. We participate in the E-Verify system. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a HM Electronics Human Resources Representative at 800.848.4468. Equal employment opportunity, including veterans and individuals with disabilities. #J-18808-Ljbffr