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FÁS

Promotional Customer Service Representative

FÁS, Virginia Beach, Virginia, us, 23450

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We’re looking for a

Promotional Customer Service Representative

to join our fast-growing team immediately! In this role, you’ll be the frontline support for our promotional events and marketing initiatives, providing outstanding service to customers and clients. If you’re energetic, detail-oriented, and eager to contribute to exciting promotional campaigns, this is the perfect opportunity for you. Key Responsibilities:

Serve as the primary contact for customer inquiries related to promotions, ensuring timely and professional responses.

Provide high-quality customer service by addressing questions, concerns, and feedback promptly and courteously.

Assist with coordinating and supporting promotional events, including logistics, communication, and follow-up.

Collaborate closely with marketing and sales teams to help execute promotional campaigns smoothly.

Maintain accurate records of customer interactions and promotional data.

Identify opportunities to enhance customer satisfaction and contribute ideas for improved promotional strategies.

What We’re Looking For:

Strong communication skills, both verbal and written, with a friendly and professional demeanor.

Excellent problem-solving abilities and a proactive attitude.

Detail-oriented with strong organizational skills to manage multiple tasks efficiently.

Previous customer service or promotional event experience is a plus but not required.

Ability to work well both independently and as part of a team in a fast-paced environment.

Why Join Us?

Immediate start with competitive pay.

Opportunity to work on diverse and exciting promotional campaigns.

Supportive team environment with growth potential.

Make a direct impact by delivering exceptional customer experiences.

Ready to take the next step? Apply today to join our team as a

Promotional Customer Service Representative

and be part of something great!