Director of Podcast Community Engagement & Membership Job at Vox Media in New Yo

Director of Podcast Community Engagement & Membership Vox Media is seeking an entrepreneurial and analytically-driven Podcast Community Engagement and Membership Director to independently build and scale our direct-to-consumer podcast membership programs. This role will own the end-to-end membership strategy and operations across our podcast portfolio, combining data-driven optimization with community-focused marketing and experiences. The ideal candidate balances deep subscription expertise and analytical rigor with strong community-building instincts, operating autonomously while collaborating effectively with marketing teams and show teams / talent to create compelling membership experiences that drive both engagement and sustainable revenue growth. What You’ll Do Own comprehensive subscription strategy and execution across all podcast properties, including platform evaluation, pricing optimization, benefit design, and retention/renewal programs Serve as internal expert on subscription platforms, maintaining vendor relationships and identifying new monetization opportunities as platforms evolve Independently manage subscription program launches from concept to execution, coordinating technical setup, content strategy, and promotional campaigns while ensuring seamless subscriber onboarding experiences Drive subscriber acquisition through data-driven growth strategies, including funnel optimization, promotional campaigns, and cross-show subscriber development initiatives. Own marketing calendar and partner cross-functionally to get alignment on key promotions and deliverables Analyze subscription performance metrics including acquisition, retention, churn, and lifetime value, delivering actionable insights and recommendations to show teams and leadership through regular reporting Collaborate with our audience and marketing teams to help drive conversion across engaged and loyal fans Collaborate with talent and production teams to develop compelling subscription benefits, exclusive content strategies, and subscriber engagement programs that maximize retention and reduce churn Coordinate subscriber-focused live events and exclusive experiences that strengthen community engagement and drive subscription value, working with internal experiential teams as needed What You’ll Bring 4-6 years of experience in digital subscriptions, creator economy platforms, marketing, or direct-to-consumer business development with proven track record of growing revenue Deep expertise with major podcast subscription platforms and emerging creator economy tools, including technical implementation and optimization capabilities Strong analytical skills with experience using subscription metrics to drive strategic decisions and growth initiatives Exceptional project management abilities with demonstrated success operating independently while managing multiple complex initiatives simultaneously Experience working with creative talent and production teams, with ability to translate business objectives into compelling subscriber experiences Data-driven approach to growth with proficiency in analytics platforms and subscription business KPIs, combined with entrepreneurial mindset and passion for podcast medium Where You’ll Work This job is located in New York. Why Vox Media This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here. Pay Transparency Pay Range: $125,000—$150,000 USD DEI+ Commitment and Equal Opportunity Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with diverse backgrounds and experiences. We are an Equal Opportunity Employer and consider applicants without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable law. We will also consider qualified applicants with criminal histories in accordance with Fair Chance laws. We are committed to providing reasonable accommodations as part of the application process; if you require an accommodation, please contact our People & Culture team (recruitment@voxmedia.com). What Comes Next Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. #J-18808-Ljbffr