Woodhouse
Spa Concierge with Marketing and Retail Experience
Woodhouse, Mukwonago, Wisconsin, United States, 53149
Spa Concierge
Woodhouse Spa Mukwonago
Woodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, you'll play a vital role in creating a welcoming, luxury experience from start to finish. About the Role
The Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness. Key Responsibilities
Greet and assist guests with a gracious, professional demeanor Schedule and confirm spa appointments Educate guests on spa services, enhancements, and retail products Drive retail sales through product knowledge and personalized recommendations Assist with spa marketing initiatives, promotions, and community outreach Maintain a polished, organized front desk and retail area Provide support to the spa management team and therapists to ensure seamless operations Qualifications
Prior experience in hospitality, retail and marketing (spa/wellness experience a plus) Strong communication and customer service skills Sales-driven with an understanding of retail strategies Highly organized with attention to detail Tech-savvy and comfortable learning scheduling/point-of-sale systems Flexible availability, including evenings and weekends Benefits
401(k) plan Health insurance Paid time off (PTO) Employee discounts on services and retail products Opportunities for professional growth within a national brand Why Join Woodhouse?
Work in a beautiful, luxury spa environment Be part of a supportive, professional team Help create memorable, positive experiences for every guest
Woodhouse Spa Mukwonago
Woodhouse Spa in Mukwonago is seeking a warm, professional, and motivated Spa Concierge to join our team. As the first and last point of contact for our guests, you'll play a vital role in creating a welcoming, luxury experience from start to finish. About the Role
The Spa Concierge is responsible for delivering exceptional guest service, supporting spa operations, and contributing to the success of our retail and marketing efforts. This position is perfect for someone with a passion for hospitality, sales, and wellness. Key Responsibilities
Greet and assist guests with a gracious, professional demeanor Schedule and confirm spa appointments Educate guests on spa services, enhancements, and retail products Drive retail sales through product knowledge and personalized recommendations Assist with spa marketing initiatives, promotions, and community outreach Maintain a polished, organized front desk and retail area Provide support to the spa management team and therapists to ensure seamless operations Qualifications
Prior experience in hospitality, retail and marketing (spa/wellness experience a plus) Strong communication and customer service skills Sales-driven with an understanding of retail strategies Highly organized with attention to detail Tech-savvy and comfortable learning scheduling/point-of-sale systems Flexible availability, including evenings and weekends Benefits
401(k) plan Health insurance Paid time off (PTO) Employee discounts on services and retail products Opportunities for professional growth within a national brand Why Join Woodhouse?
Work in a beautiful, luxury spa environment Be part of a supportive, professional team Help create memorable, positive experiences for every guest