Inside Higher Ed is hiring: Student - Library Associate- Part-Time (Marksbury Fa

Overview

Student - Library Associate - Part-Time (Marksbury Family Branch) is located off-campus in Lexington, KY. This position is for current University of Kentucky students and supports library services at the Marksbury Family Branch.

Responsibilities

• Provide exceptional customer service by teaching and assisting customers with checkout and other circulation-related tasks.
• Assist customers with library card accounts, including processing applications, verifying and updating account information, and accepting payment on accounts, with latitude to resolve customer complaints.
• Assist customers in utilizing library tools, including the library’s website and databases, digital material formats, the Online Public Access Catalog (OPAC), copiers, computers, printers, etc.
• Assist customers in utilizing internet and electronic resources, including websites, social media sites, job search sites, email accounts, online forms, etc.
• Assist customers with Microsoft Office Suite products, including Word, Excel, and PowerPoint.
• Proactively seek out customers to offer assistance in all parts of the library or department.
• Suggest books and authors to customers upon request and assist customers in locating and reserving library materials.
• Provide accurate information about library resources and services to customers.
• Explain the policies, procedures and code of conduct to customers. Refer to appropriate supervisory level as needed.
• Perform routine collection maintenance tasks according to assignment.
• Assist in checking in returned materials, pulling reserve items for customer pickup, and returning materials to the shelves.
• Offer programming support and assist with programs under the direction of a supervisor.
• Utilize library email on a daily basis in order to stay informed about library matters.
• Advise customers of Library policies or refer to supervisor/manager as appropriate.
• Respect the facility and work environment by keeping work area neat, handling minor cleanups, and reporting maintenance issues promptly and appropriately.
• Interact and communicate pleasantly and effectively with diverse customers and staff, maintaining a positive and professional demeanor and providing friendly courteous service.

Qualifications

• High School Diploma or GED.
• Quickly learn and apply fundamental library procedures, methods, and techniques after orientation and training.
• Establish and maintain positive, effective working relationships with library customers and co-workers.
• Provide basic readers’ advisory.
• Troubleshoot equipment as needed.
• Must have working knowledge of current Microsoft Windows, Microsoft Office products and navigation of the Internet.
• Carry out with limited supervision continuing assignments related to the daily operations of the library.
• Follow oral and written instructions.
• Effectively communicate both orally and in writing with customers and staff.
• Learn and adapt to new and changing technologies and troubleshoot equipment as needed.
• Understand the boundaries of job responsibilities and refer customers to trained library staff appropriately.
• Work the required schedule and help fill in schedule gaps occasionally.
• Some knowledge of or ability to quickly learn and follow standard library procedures.
• Must successfully pass a background investigation.

Details

• Requisition Number: SE04230
• Department Name: 3J5SE: Student Employment
• Work Location: Lexington, KY
• On Campus/Off Campus: Off Campus
• Salary Range: $15.46
• Type Of Position: Student
• Position Time Status: Part-Time
• Hours Per Week: Mondays and Wednesdays, 9:00am-2:00pm; Fridays, 9:00am-1:00pm; Every other weekend, Saturday 9:00am-5:00pm and Sunday 12:30pm-5:00pm. Position may require occasional changes in schedule.
• Deadline To Apply: 09/25/2025
• Anticipated Start Date: 09/12/2025

Notes: You must be a current UK student to apply for this position. This position is located off-campus with a local Lexington employer and is not affiliated with UK.