Konica Minolta Business Solutions U.S.A., Inc. is hiring: UX Designer in Ramsey

Overview

We're seeking an Experience Designer to join our growing Experience Design team at a pivotal moment in our transformation. Designed for someone who wants to make the leap from individual contributor to strategic leader, this position offers the opportunity to develop senior-level skills across research, strategy, and organizational change, while helping to reshape how our organization operates.

Responsibilities

Lead Research-Driven Design Initiatives

• Conduct mixed-method research to understand user needs across employee and customer experiences
• Synthesize complex findings into actionable insights that drive design decisions
• Create journey maps, workflows, and conceptual models that align teams around opportunities
• Use prototyping and experimentation to explore and validate solutions
• Focus on understanding the underlying jobs users are trying to accomplish

Drive Strategic Design Conversations

• Partner with design leadership and executive stakeholders to define an experience strategy that supports our digital transformation
• Present research findings and design recommendations with clarity and impact
• Facilitate workshops and design sprints to challenge existing assumptions and solve complex business challenges
• Translate business objectives and technical constraints into human-centered solutions
• Help leaders see beyond current limitations to what's possible

Design Enterprise Experiences

• Create experiences across platforms like Salesforce and ServiceNow
• Design solutions that balance user needs, business goals, and technical feasibility
• Develop scalable patterns and approaches for consistent experiences
• Focus on outcomes and impact rather than pixel-perfect deliverables
• Champion new ways of working through the experiences you design

Enable Organizational Transformation

• Help teams across the organization adopt design thinking methodologies
• Share research insights and design methods to build organizational capability
• Act as a change agent, helping colleagues embrace new approaches
• Contribute to building our design culture and practice
• Model the innovative thinking we need to transform our business

Qualifications

Required Qualifications

• 3-5 years of experience with demonstrated growth in UX design, design research, or related field, and readiness to expand into strategic and organizational work
• Strong portfolio demonstrating research-led design process and strategic thinking
• Experience with both qualitative and quantitative research methods
• Excellent communication skills with the ability to influence senior stakeholders

Preferred Qualifications

• Experience designing for Salesforce, ServiceNow, or similar enterprise platforms
• Background working in organizations undergoing digital transformation
• Knowledge of change management and adoption strategies

What Makes You Stand Out

• Genuine interest in using design methods to transform how businesses operate
• Knowledge of frameworks like Jobs-to-be-Done for understanding user motivations
• Demonstrated ability to grow beyond your comfort zone and challenge conventional thinking

About Us

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta’s 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact,” and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta’s bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN’s MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence’s BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.