Manager, Visual Merchandising Job at Macy's in San Mateo

Overview

Be part of an amazing story. Macy's is more than just a store. We are a story that has captured the hearts and minds of America for more than 160 years, blending innovations and traditions, inspiring stores and irresistible products, and creating memorable moments for customers and colleagues.

Job Overview

The Manager, Style Merchandise Execution ensures that every Macy's store customer enjoys an exceptional shopping experience. They lead a team to present merchandise attractively and oversee all merchandising activities, including product movement, price changes, signage, visual execution, event setup, and reverse logistics. They bring creativity, visual flair, and trend knowledge to create inspiring fashion displays, and cultivate a supportive, inclusive team through coaching, training, and positive management.

What You Will Do

• Apply fashion and merchandise execution experience to drive sales and profits.
• Implement optimal merchandise execution standards by interpreting seasonal and monthly execution guides and tailoring them to store architecture and product assortment.
• Lead communication, execution, and training of visual merchandising directives, category standards, and brand partner requirements to ensure the store floor is customer-ready at all times.
• Create stunning store displays using available resources.
• Strategize on pricing, signage, visual presentation, events, and merchandising.
• Provide strategic support for Own Your Style fixtures, fashion trends, and setups.
• Lead DEI initiatives through mannequin and trend presentations that inspire customers to discover their personal style.
• Document work with photos to create visual resources that educate and inspire others.
• Train the Manager of Sales & Customer Service on merchandising execution standards and techniques.
• Interview, hire, train, manage, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; establish work strategy; provide insight and decision support; and direct the team to meet or exceed performance and behavioral expectations; address and resolve concerns.
• Coach team members in effective merchandising techniques.
• Manage inventory, including receipt flow, placement, and stockroom organization.
• Work a flexible retail schedule, including days, evenings, weekends, and holidays.
• Foster an environment of acceptance and respect that strengthens relationships with colleagues, customers, and communities.
• Perform other duties as assigned.

Skills You Will Need

• Fashion and Merchandise Execution: Ability to apply experience and knowledge to drive sales and profits through effective merchandising.
• Visual Merchandising: Proficiency in leading the communication, execution, and training of visual merchandising directives to ensure a customer-ready store environment.
• Strategic Thinking: Ability to strategize on pricing, signage, visual presentation, events, and overall merchandising to enhance sales and customer experience.
• Trend Awareness: Knowledge and support for fashion trends and Own Your Style initiatives to drive customer engagement.
• Documentation and Communication: Capability to document work with photos and communicate clear strategies and expectations to the team.
• Leadership and Team Development: Proficiency in managing, coaching, developing, and motivating a diverse team to achieve performance goals.
• Inventory Management: Skill in managing inventory flow, placement, and organization to optimize store operations.
• Effective Communication: Strong skills in communication, writing, and presenting ideas clearly and persuasively.
• Sense of Urgency: Understanding of prioritization and urgency in a retail environment.
• Team Collaboration: Enthusiasm for working collaboratively with customers and colleagues to achieve store goals.
• Technical Proficiency: Competence in using Microsoft Suite, computers, and handheld devices for daily operations and communication.

Who You Are

• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in retail.
• This position requires heavy lifting and physical activity: standing for extended periods, moving, lifting up to 30 lbs, and climbing ladders as needed.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun. We offer a dynamic, inclusive environment with competitive pay and benefits, comprehensive health and wellness coverage, and a 401(k) match. You’ll have paid time off and paid holidays, opportunities for learning and leadership development, and avenues to engage with Colleague Resource Groups and volunteer opportunities.

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's. Whether you help a customer find the perfect gift, streamline operations, enhance our online shopping experience, purchase on-trend merchandise, or contribute to event experiences, Macy's offers unique opportunities to be part of memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.