Seen Health is hiring: Lead Product Designer in Alhambra

Join to apply for the Lead Product Designer role at Seen Health About Seen Health At Seen Health, we are revolutionizing the way senior care is delivered through the PACE (Programs of All-Inclusive Care for the Elderly) model. Backed by top VCs, Seen Health is a culturally-focused, technology-enabled healthcare organization that integrates comprehensive medical care and social support with a high-touch, interdisciplinary approach. Our mission is to empower seniors to age-in-place with dignity and provide their families peace of mind. We are building upon a proven Home and community based services model to create a culturally-competent and scalable PACE program. We are also developing a comprehensive operating system focused on data and workflows that span across systems, processes, people, and care contexts. Our goal is to empower clinicians and staff with tools that deliver relevant data at the point of care, enabling them to provide exceptional care that improves clinical outcomes, satisfaction, and organizational strength. We are a mission-driven, multidisciplinary team with expertise in healthcare, technology, and operations, inspired by personal stories of caring for seniors. Our name, Seen Health, reflects our commitment to providing high-quality care to underserved older adults while respecting their individual beliefs, heritage, and values, ensuring they are truly seen . About The Role We believe older adults deserve better, coordinated, community-based, and culturally aligned care. We aim to deliver this through a technology-enabled PACE model, which currently faces challenges due to outdated tools and fragmented systems. As the first Lead Product Designer, you will reimagine this landscape by designing human-centered experiences that help care teams thrive and older adults feel seen. This role is based at our San Gabriel Valley center, working alongside a multidisciplinary care team serving a vibrant AAPI senior community. You will see firsthand how your colleagues deliver care using the tools you've built and how seniors engage with your designs. What You'll Own Co-created Care Workflows: Collaborate daily with care team members to understand and improve care delivery across various settings, designing tools that make their work easier and more fulfilling. Design Execution: Create user flows, wireframes, and prototypes that clearly communicate product intent, prioritizing rapid progress and leveraging AI tools to accelerate your work. User Discovery: Conduct interviews and shadowing sessions to uncover unmet needs and translate insights into effective designs. Design Systems: Help develop and maintain Seen Health's design system to ensure consistency, accessibility, and cultural relevance across products. User Feedback Loops: Use qualitative and quantitative data to understand product usage, identify friction points, and iterate rapidly for improvements. Qualities we're looking for Driven by purpose: Passionate about health equity and supporting vulnerable populations. AI-forward designer: Embrace AI for efficiency, ideation, testing, and pattern recognition. Empathetic learner: Skilled at uncovering user needs through research, especially for non-tech-native and cross-cultural users. Craft-obsessed: Capable of balancing business needs with pixel-perfect design. Nimble and resilient: Thrive in fast-paced environments, balancing speed and quality. Qualifications 4-7 years in product, service, or UX design, preferably in healthcare or operational environments Strong portfolio demonstrating user-centered design, especially in productivity or workflow apps Proficient with Figma and comfortable using LLMs to augment skills Experience with user research, usability testing, and rapid prototyping Ability to work independently with strong initiative Open to managing specialized design consultants Experience designing in cross-cultural or multilingual environments Location Based in Los Angeles / San Gabriel Valley with hybrid flexibility (1-2 days WFH) Salary & Benefits Target salary: $140-180K, flexible based on experience Benefits include comprehensive healthcare, life and disability insurance, parental leave, wellness perks, PTO, 401k, professional development, and AI training resources Seniority level Mid-Senior level Employment type Full-time Job function Design, Art/Creative, and IT Hospitals and Healthcare Referrals increase your chances of interviewing at Seen Health by 2x. Get notified about new Product Designer jobs in Alhambra, CA . #J-18808-Ljbffr