InterContinental Hotels Group
Director of Sales & Marketing
InterContinental Hotels Group, Yonkers, New York, United States
Overview
Director of Sales & Marketing - Hotel Indigo Lower East Side As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets.
People
Managedailysalesactivities,planandassignworkensuringyoualwayshavetherightstaffing numbers Developyourteamandimprovetheirperformancethroughcoachingandfeedback,andcreate performance and development goals for colleagues-recognizegood performance Traincolleaguestomakesuretheyhithotelrevenuegoalstothestandardsweexpectandhave thetoolstheyneedtoworkeffectively RecommendorinitiateanyHRelatedactionswhereneeded Driveagreatworkingenvironmentforteamstothrive –connectdepartmentstocreatesenseof one team Interactwithoutsidecontacts:guests,vendors,andothercontactsasneeded Developandmaintaingreatworkingrelationshipswithkeyclientsandoutside contacts to increase revenue Helppreparethedepartmentalbudgetandfinancialplansincludingthehotelmarketingplan Createandimplementsalesplansthatdrivemeasurableincrementaloccupancy,increase averagerates,increasevolume,foodandbeverageandbanquetsales Produce monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attendtradeshowsandmajormarketeventslocallyandnationallytopromotenewbusinessand increase sales and marketing opportunities for the hotel GuestExperience Provideguestswithinformation(example:loyaltyprograms,areaattractions,restaurants, facility information) to enhance guest experience Scheduleconventionsand/orbusinessgroupactivitiesat thehotelandcoordinatewith other hotel-leveldepartmentstofacilitateservicesagreeduponbythesalesofficeandprospective clients Communicatetoappropriatedepartmentsallpertinentinformationrequirementsandspecial needs for arriving VIP’s, large groups, and other key guests Leadmarketing effortstoupsellguestsonhotelservices,offerings,andamenities ResponsibleBusiness Workcloselywithkeybusinessleaders,officials,andrepresentativesoflocalcommunitygroups within the city to ensure constant high-profile exposure for the hotel Effectivelycommunicateandmarketaspectsofthehotelthataresustainableor“green”anduse information to gain new business opportunities Workwithadvertisingagencies,consultingfirms,andvendorstomaximizeadvertising investments and ensure ads represent brand identity Raisetheawarenessandreputationofyourhotelandthebrandlocally–occasionallyactingas hotel representative for media related inquiries. Identifyimprovementstomarketingactivitiesandoverallhotelsalesperformanceandwork with other departments Ad-hocduties–unexpectedmomentswhenwehavetopulltogethertogetataskdone Accountability This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination. Whatwe needfromyou Key Responsibilities Develop and implement strategic sales and marketing plans aligned with the hotel’s business objectives. Lead, mentor, and manage the sales and marketing teams to achieve revenue targets. Identify and cultivate new business opportunities across diverse market segments. Collaborate with revenue management to optimize pricing and inventory strategies. Oversee digital marketing initiatives, including social media, email campaigns, and online advertising. Build and maintain strong relationships with key clients, corporate accounts, and local partners. Analyze market trends and competitor activity to inform strategic decisions. Represent the hotel at industry events and networking opportunities. Qualifications Bachelor’s degree in Business, Marketing, Hospitality, or related field; MBA preferred. Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality. Demonstrated success in leading sales teams and driving revenue growth. Strong knowledge of digital marketing tools and strategies. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data and market trends to make informed decisions. Proactive, results-oriented, and able to thrive in a fast-paced environment. Howdo Ideliverthis? Wegenuinelycareabout peopleandweshowthisthrough living outourpromiseofTrue Hospitality each and every day. It’s what connects every colleague in all IHGhotels. EachIHGhotelbranddeliversTrueHospitalityintheirownway, andattheheartofitallare specific, core service skills. TrueAttitude: beingcaring,wantingtomakeapositivedifference,andbuildinggenuine connectionswithguests TrueConfidence :havingtheknowledgeandskillstoperformyourrole,andgivinggueststhe confidence that they can trust you, to help and support them during their stay TrueListening : focusingonwhatyourguestissaying,pickinguponbodylanguagethatis often overlooked, and understanding what the guest wants and needs TrueResponsiveness :isaboutprovidingguestswithwhattheyneed,anddoingsoina timely and caring manner. There’ssomuchmoretothejobthanwecancapturehere.It’ssimplyaboutcreatinggreat experiences,doingtherightthingandunderstandingpeople. Whatweoffer Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Salary Range : $150,000.00-$175,000.00 USD The statementsinthisjobdescriptionareintendedtorepresentthekeydutiesandlevelofworkbeingperformed.Theyare not intended to be ALL responsibilities or qualifications of the job. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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Director of Sales & Marketing - Hotel Indigo Lower East Side As Director of Sales & Marketing at the Hotel Indigo Lower East Side, you'll be at the forefront of a unique and vibrant brand. You'll go beyond simply monitoring results and take an active role in shaping the hotel's success. Your mission will be to craft and execute a dynamic sales and marketing vision, driving strategies that not only meet but exceed revenue and room night goals. You'll lead the charge in creating an undeniable presence in the market, ensuring every tactical plan is a step toward achieving our ambitious targets.
People
Managedailysalesactivities,planandassignworkensuringyoualwayshavetherightstaffing numbers Developyourteamandimprovetheirperformancethroughcoachingandfeedback,andcreate performance and development goals for colleagues-recognizegood performance Traincolleaguestomakesuretheyhithotelrevenuegoalstothestandardsweexpectandhave thetoolstheyneedtoworkeffectively RecommendorinitiateanyHRelatedactionswhereneeded Driveagreatworkingenvironmentforteamstothrive –connectdepartmentstocreatesenseof one team Interactwithoutsidecontacts:guests,vendors,andothercontactsasneeded Developandmaintaingreatworkingrelationshipswithkeyclientsandoutside contacts to increase revenue Helppreparethedepartmentalbudgetandfinancialplansincludingthehotelmarketingplan Createandimplementsalesplansthatdrivemeasurableincrementaloccupancy,increase averagerates,increasevolume,foodandbeverageandbanquetsales Produce monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Review monthly reports and sales forecasts to analyze current/potential market and sales trends,coordinateactivitiestoincreaserevenueandmarketshareandmonitorperformanceto ensure actual sales meet or exceed established revenue plan Create and develop special events and sales blitzes to showcase the hotel to potential clients. Attendtradeshowsandmajormarketeventslocallyandnationallytopromotenewbusinessand increase sales and marketing opportunities for the hotel GuestExperience Provideguestswithinformation(example:loyaltyprograms,areaattractions,restaurants, facility information) to enhance guest experience Scheduleconventionsand/orbusinessgroupactivitiesat thehotelandcoordinatewith other hotel-leveldepartmentstofacilitateservicesagreeduponbythesalesofficeandprospective clients Communicatetoappropriatedepartmentsallpertinentinformationrequirementsandspecial needs for arriving VIP’s, large groups, and other key guests Leadmarketing effortstoupsellguestsonhotelservices,offerings,andamenities ResponsibleBusiness Workcloselywithkeybusinessleaders,officials,andrepresentativesoflocalcommunitygroups within the city to ensure constant high-profile exposure for the hotel Effectivelycommunicateandmarketaspectsofthehotelthataresustainableor“green”anduse information to gain new business opportunities Workwithadvertisingagencies,consultingfirms,andvendorstomaximizeadvertising investments and ensure ads represent brand identity Raisetheawarenessandreputationofyourhotelandthebrandlocally–occasionallyactingas hotel representative for media related inquiries. Identifyimprovementstomarketingactivitiesandoverallhotelsalesperformanceandwork with other departments Ad-hocduties–unexpectedmomentswhenwehavetopulltogethertogetataskdone Accountability This is a leadership opportunity at the heart of the Hotel Indigo Lower East Side, a vibrant, 294-room boutique hotel. You'll lead the sales and marketing efforts for a flagship property that embodies the unique spirit of its neighborhood. This is a role for a dynamic individual who thrives on curating exceptional guest experiences and building a powerful brand presence. You will manage a talented team and directly impact the success of this high-profile destination. Whatwe needfromyou Key Responsibilities Develop and implement strategic sales and marketing plans aligned with the hotel’s business objectives. Lead, mentor, and manage the sales and marketing teams to achieve revenue targets. Identify and cultivate new business opportunities across diverse market segments. Collaborate with revenue management to optimize pricing and inventory strategies. Oversee digital marketing initiatives, including social media, email campaigns, and online advertising. Build and maintain strong relationships with key clients, corporate accounts, and local partners. Analyze market trends and competitor activity to inform strategic decisions. Represent the hotel at industry events and networking opportunities. Qualifications Bachelor’s degree in Business, Marketing, Hospitality, or related field; MBA preferred. Minimum of 7 years of progressive sales and marketing experience in lifestyle, luxury or upscale hospitality. Demonstrated success in leading sales teams and driving revenue growth. Strong knowledge of digital marketing tools and strategies. Excellent communication, negotiation, and interpersonal skills. Ability to analyze data and market trends to make informed decisions. Proactive, results-oriented, and able to thrive in a fast-paced environment. Howdo Ideliverthis? Wegenuinelycareabout peopleandweshowthisthrough living outourpromiseofTrue Hospitality each and every day. It’s what connects every colleague in all IHGhotels. EachIHGhotelbranddeliversTrueHospitalityintheirownway, andattheheartofitallare specific, core service skills. TrueAttitude: beingcaring,wantingtomakeapositivedifference,andbuildinggenuine connectionswithguests TrueConfidence :havingtheknowledgeandskillstoperformyourrole,andgivinggueststhe confidence that they can trust you, to help and support them during their stay TrueListening : focusingonwhatyourguestissaying,pickinguponbodylanguagethatis often overlooked, and understanding what the guest wants and needs TrueResponsiveness :isaboutprovidingguestswithwhattheyneed,anddoingsoina timely and caring manner. There’ssomuchmoretothejobthanwecancapturehere.It’ssimplyaboutcreatinggreat experiences,doingtherightthingandunderstandingpeople. Whatweoffer Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law. Salary Range : $150,000.00-$175,000.00 USD The statementsinthisjobdescriptionareintendedtorepresentthekeydutiesandlevelofworkbeingperformed.Theyare not intended to be ALL responsibilities or qualifications of the job. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
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