Digital Communications Specialist

Digital Communications Specialist

Amherst Campus
Full Time
JR6433

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff.

Job Description:

Amherst College invites applications for the Digital Communications Specialist position. The Digital Communications Specialist is a full-time, year-round position with a compensation range of $68,000 to $73,000 per year - commensurate with experience.

The Digital Communications Specialist directly supports the Colleges digital communications efforts, focusing on the appearance, enhancement, and maintenance of the Colleges digital presence. The Specialists primary responsibility is to the Colleges website, managing content and creating and designing pages within a Content Management System (CMS), and supporting department website editors. This position requires creativity, problem-solving skills, attention to detail, excellent verbal and written communication skills, and the ability to work independently under tight deadlines. The Specialist interacts with colleagues within Communications and across campus regarding content, technical issues, and general digital communications strategies for outreach to current students, faculty and staff, prospective students, their families, and the Amherst alumni community. The Specialist will also assist the Graphic Designer with a variety of design projects.

This position is eligible for a hybrid schedule (working some days per week on campus, with the possibility of working some days per week remotely).

Summary of Responsibilities:

Web Content
Create and update webpages within the Amherst.edu CMS for departments, programs, initiatives, events, publications, news stories, and more

Assist staff and faculty in managing department and other College websites, serving as a liaison between the Colleges Communications team and individuals across campus

Train campus web editors and create and maintain help guides

Participate in improving and maintaining the quality of web content across Amherst.edu

Implement best practices for accessibility, usability, search engine optimization, and information architecture

Help manage the online campus map and virtual tour

Manage complex projects and cultivate productive client relationships

Digital Communications
Assist the graphic designer by designing posters, graphics, and other pieces in compliance with the Colleges visual identity

Assist with the implementation of the Colleges Visual Identity system

Gather and interpret web analytics

Create and update templates in an email marketing platform

Assist in the design and maintenance of the campus mobile app

Provide Adobe Express support for departments

Participate in departmental meetings and strategy discussions

Ensure that documents and web content are ADA-accessible

Qualifications:

Required
Bachelors Degree

3 to 5 years of related experience

5 years of digital communications experience in lieu of minimum education and related experience

A minimum of two years of experience using a CMS to manage content in a complex, multifaceted website

Proven ability to organize complex information and apply design principles to make content easy to read and navigate

Experience working on a digital/visual team, and/or collaborating with designers, photographers, videographers, and project managers

Web content production skills with proficiency in HTML, and familiarity with professional graphic software applications (Adobe Express, Photoshop, and other Adobe applications or equivalents) and an understanding of digital media capabilities and limitations (color space, image resolutions and formats, etc.)

Strong written and verbal communication and interpersonal skills.

Strong troubleshooting and problem-solving skills using a variety of digital tools and techniques

Strong attention to detail and demonstrated organizational, time-management, and multi-tasking skills with ability to handle multiple projects in a fast-paced, deadline-oriented environment

Occasional weekends and evenings

Required reference and background checks, including CORI check

Preferred
Web and graphic design experience

Proficiency in Asana or similar project management app

Familiarity with Emma or similar email marketing platform

Familiarity with Google Analytics

Interest in one or more additional aspects of digital design, such as photography, accessibility, or user experience

Experience in a higher education or nonprofit communications environment

Experience in user training and ability to explain digital communications concepts to a non-technical audience

Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Benefits are an important part of our overall compensation, so it is critical that you review all of the options to ensure it meets your total compensation requirements. Click here for Benefits Information .

Interested candidates are asked to submit a resume and cover letter online at https://amherst.wd5.myworkdayjobs.com/Amherst_Jobs . Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

To apply, visit https://amherst.wd5.myworkdayjobs.com/en-US/AmherstJobs/job/Amherst-Campus/Digital-Communications-SpecialistJR6433

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