Community Manager Job at Horizon Management Services in Janesville

Overview

Join Horizon Management Services, Inc. We’re a proud woman-owned business committed to excellence and recognized as a Top Workplace since 2019. At Horizon, we prioritize a balanced work environment and a collaborative culture that supports growth and success. We’re currently seeking a motivated and experienced individual to oversee the overall management of five properties in Janesville, WI. This leadership role also includes supervising a team of four employees, ensuring high standards of performance, resident satisfaction, and operational excellence across all sites. This is a great opportunity for someone ready to grow into a broader leadership role while making a meaningful impact in property management.

Top Dane County Workplace 2019 - 2022! #1 in the past two years.

What makes us stand apart...our employees say Top 5%:

• Employee Appreciation
• Leaders-In-The-Know
• Supportive Managers
• Meaningful Work
• Strong Values

Responsibilities

• Leasing and Marketing: Utilize selection and retention strategies to maintain 100% occupancy level
• Maintains knowledge and awareness of property competition and other conditions affecting leasing and operations
• Completes all apartment tours, open houses, orientations and marketing events
• Conduct showings for interested prospects. Track weekly leasing and conduct all follow up with potential residents including phone calls, emails, and written correspondences

• Management: Monitor income and operating expenses to meet budgetary goals and increase net operating income. Prepare annual operating budgets.
• Recruit, hire, evaluate and appropriately discipline all direct reports. Maintain personnel records, conduct timely reviews and ensure adequate/appropriate staffing.
• Train site staff

• Maintenance: Oversee on-site maintenance staff; delegate work orders and assist in prioritizing schedule
• Supervises prompt scheduling of maintenance work
• Makes regular follow-up inspections on maintenance work performed
• Makes recommendations for physical repairs, replacements and/or improvements

• Resident Issues and Customer Service: Oversee the general harmony and community atmosphere among residents. Handle all resident issues and complaints in a courteous and professional manner
• Issue 5 day/14-day notices
• Resident delinquencies and monitor accounts

Qualifications

Education: Minimum high school diploma or equivalent. Bachelor’s Degree preferred.

Experience:

• Prior property management experience required, preferable in a leadership role.
• Customer service experience is essential.
• Must have leasing experience. Fair Housing training.
• Ability to work with the public and senior citizens.
• Ability to plan and conduct recreational activities.
• Ability to be sensitive to the needs of others.

Compensation

Compensation details: 60,000 - 65,000 yearly salary