TeamPeople is hiring: Studio Production Account Manager in San Francisco

Overview Seeking an outgoing, connected, and organized Production Coordinator to conduct freelance and project-based hiring, onboarding and crew booking, freelance referral management, and production resourcing for global video production and events. This includes owning client discovery, sourcing, estimates, and personnel management. It’s essential this role works with urgency and a genuine interest in getting people connected with work they love. Salary Range: $75K - $85K Duties & Responsibilities Actively work to identify, develop, and maintain relationships with corporate brands and creative agency clients, and a wide variety of creative and technical talent around the world Manage freelance profiles, rosters, lists, and reports, manage new and referred talent profiles Serve as point of contact for internal and external freelance and project-based requests Facilitate and lead client discovery meetings to develop budgets, proposals, scopes of production and event work Energize the team by identifying and booking strong collaborators and vendors capable of producing quality content Embrace diversity spend goals by utilizing proprietary Inclusive Sourcing List when building a team and rosters Schedule and hire crew, building out production teams as needed. Book equipment, manage location requirements, facilitate payments, and communicate changing production needs. Work closely with A/P, payroll, and operations management to ensure all talent agreements and required documentation is complete for accurate payments Manage onboarding and offboarding cycles for domestic hiring, issue new hire documentation Facilitate compliance and completion for HR and payroll forms such as tax documents and I-9s Align with Recruiting on support for open requisitions, including postings and reference checks, talent communications, events, and activities Facilitate union payroll scenarios, working with Payroll and Operations for special requests Create accurate client and internal project tracking, invoicing, and reporting Maintain awareness of global, domestic, regional, and seasonal impacts to talent populations Be an ambassador to the freelance community to help match talent with gigs and foster the customer service commitment Maintain current knowledge of creative content industry trends; freelance marketplace sentiments, and emerging production tools and workflows Organize special projects, attend business development meetings and presentations, participate in external company initiatives and marketing efforts Other duties as assigned Skills & Qualifications Strong results orientation with a flexible attitude to deliver seamless and timely services to customers. Immediate responsiveness to client requests A positive attitude coupled with critical thinking and decision-making skills Proficient understanding of all types of modern digital content production equipment and processes Able to assess production skill sets from demonstrated portfolio work, resumes, and other materials; evaluate candidates' technical and interpersonal skills to determine their alignment with project requirements Able to negotiate/confirm rates, terms and conditions, and deliverables within a contract framework Ability to distill complex technical info and relay throughout the booking process; ability to leverage internal SMEs to continuously improve baseline knowledge Writes and speaks effectively and clearly articulates creative solutions in terms of clients’ business goals Current knowledge of creative talent market, familiarity with schedules and needs of project-based talent, demonstrated experience negotiating production project costs and labor rates Ability to switch from one project to another quickly and effectively; ability to quickly prioritize and reorganize events, projects, and resources Strong interpersonal skills and ability to supervise small teams. Sensitivity and tact in dealing with staff/partners/clients at different levels in a very diverse environment. Actively listen, discuss solutions, and mediate conflict Process-oriented, ability to create and follow procedure while accommodating for unique needs Able to quickly learn new CRM, ATS, and software platforms. Experience with Salesforce, Workbook, Workday, or similar are preferred. Experience in HR or Payroll are helpful, but not required Ability to travel as needed (less than 5%) Education & Experience 5+ years’ tv/video/film production or ad agency experience required International production experience preferred 5+ years’ experience in human resources, crewing, payroll, business affairs, or creative operations 3+ years’ experience managing production crews, field or studio Bachelor’s degree in human resources, Business, Media, Communications, Marketing, or related field preferred Diversity Inclusion & Customer Service Statement TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law. Job Details Seniority level: Associate Employment type: Full-time Job function: Production and Project Management Industries: Media Production #J-18808-Ljbffr